If you're new to Sustrans Portal, or just need a reminder on how to login, read their quick guide below.
To sign in to your account, first head to the homepage and click on 'Sign In'.
Enter your username and password and hit 'Sign In'.
If you've forgotten your username or password, please contact them.
How to login to the Sustrans Portal
If you are new to the Sustrans Portal, or have forgotten your login details, follow these easy steps:
1. Log in using your username and password. If you don't have a login, you can create one now.
2. Click on the 'My Accounts' tab at the top of the page.
3. Click on the 'Login' link next to your account name.
4. Enter your username and password into the boxes provided and click on the 'Log In' button.
How to change your password
If you have forgotten your password, you can reset it by clicking on the "Forgotten Password" link on the login page.:
To change your password:
1. Click on the "Forgotten Password" link on the login page.
2. Enter your new password in the text box and click on the "Reset Password" button.
3. You will be redirected to a confirmation page where you will need to confirm your new password.
If you have any problems logging in or if you need help with anything else connected to Sustrans Portal, please don't hesitate to contact them at [email protected]
How to update your details
If you have forgotten your login details or if you would like to update them, please follow these steps:
1. Log in to the Sustrans Portal using your username and password.
2. In the top right-hand corner of the screen, click on 'My Profile'.
3. On the My Profile page, under 'Login Details', click on the link that says 'Update Profile'.
4. Enter your new login details and click on 'Update Profile'.
How to unsubscribe from emails
If you no longer want to receive emails from Sustrans, you can unsubscribe by following the instructions below:
1. Log in to your account on the Sustrans Portal.
2. Click on ‘My Account’ in the top left corner of the page.
3. Under ‘Email Subscriptions’, click on the ‘Unsubscribe’ button next to any of the email subscriptions you would like to unsubscribe from.
How to report a problem
If you have a problem with the Sustrans Portal, please log in and report it.