If you're having trouble logging into your Sainsburys account, follow these instructions to help you out:
How to login to Sainsburys online
If you’re a Sainsbury’s online customer and need to login, follow these simple steps:
1. Enter your email address and password in the appropriate fields on the homepage.
2. Click on the ‘Log In’ button.
3. You will be taken to a new page where you can enter your delivery address.
4. Click on the ‘Log In’ button again to complete your login process.
How to use Sainsburys My Account
If you're looking to manage your shopping at Sainsburys, you'll need to sign in using My Account. Here's how to do it:
1. Go to the My Account page on the Sainsburys website.
2. Enter your email address and password.
3. Click the Log In button.
4. You'll be taken to a confirmation page, where you can click the Log In Button again to confirm your account.
How to add items to your shopping basket
Adding items to your shopping basket is easy with Sainsburys Eforms. You can add products to your basket by logging in using your account details or by using the 'Add to Basket' button on the product page. To log in, go to http://www.sainsburys.co.uk/form/login and enter your username and password. If you're using a mobile device, you can also add products to your basket by scanning the barcode on the product packaging.
How to refund an item
If you are unhappy with an item you have bought from Sainsburys, you can return it for a refund.
To start the process, follow these steps:
1. Go to the Returns Centre at your nearest store.
2. Pick up a returns form from the desk.
3. Fill in all the required details and attach the proof of purchase (such as a receipt).
4. Place the item(s) you wish to return in a suitable bag or carrier.
5. Present your returns form to staff at the Returns Centre.
6. Your refund will be processed within 3-5 working days, and you will be given a store credit or an online voucher if you prefer.
How to change your delivery address
If you have moved, or your address has changed, there are a few simple steps you can take to update your Sainsburys Eforms delivery details. Here's how to do it:
1. Go to the My Delivery page and click on the Change Delivery Address button.
2. You'll be taken to a new screen where you can enter your new address or pin it to the map.
3. Once you've entered your details, click on the Save button.
4. You'll now be returned to the My Delivery page, where you'll see that your order has been updated with your new address.
How to change your payment method
If you're having trouble logging in to your Sainsbury's account, or if you want to change your payment method, here are a few steps to follow.
1) Head to the login page and enter your username and password. If you have forgotten these details, click 'Forgot Your Password?' below and we'll help you reset them.
2) If you're using a debit or credit card, click on the 'Payment Methods' tab on the left-hand side of the page. You'll see a list of all your cards registered with Sainsbury's. To change your payment method, click on the card that you'd like to use and select the new option from the dropdown menu. Note: Some cards may require you to confirm your choice by clicking on a link in an email that we send you.
3) If you're using PayPal, sign in to your PayPal account and select 'Sainsburys Eforms Login' as one of your payment methods. You'll then be able to make payments through PayPal just as if it were your regular bank account.
How to resolve a problem with an order
If you've had a problem with an order, there are a few things you can do to try and fix it.
1. Check your order status
2. Contact customer service
3. Resolve the issue with the supplier
4. Try again with a new order