Login and sign in to your website or online service can be a hassle. You might have to remember multiple usernames and passwords, or fill in long, complex registration forms. Wouldn't it be great if you could just sign in automatically, every time you visit?
What is Resident Portal?
Resident Portal is a new, free online service that allows residents of assisted living, nursing homes and other long-term care facilities to connect with family and friends. Residents can access their personal information, receive messages and updates from family and friends, and make requests.
Residents can sign in to Resident Portal on a computer or mobile device. The service is available 24 hours a day, 7 days a week.
Residents can access Resident Portal by clicking the "Resident Portal" button on the website home page or by visiting residentportal.nih.gov. Residents can also call 1-800-222-1222 to sign in to Resident Portal from a landline or cell phone.
How to create an account on Resident Portal
If you are a resident of the Springfield area and need to access your information or if you just want to sign up for their occasional newsletter, you will need to create an account on their Resident Portal. Accounts are free and easy to create. Here's how:
1. Log in to the Resident Portal using your NetID and password. If you don't have a NetID or password, see How to get a NetID and password.
2. Click on the "Create Account" button in the upper right corner of the screen.
3. On the "Create Account" screen, enter your name and email address (optional). You can also choose to join their mailing list if you would like to receive occasional announcements from us. Note: Your email address will not be shared with any other third parties.
4. Click on the "Create Account" button to finish creating your account.
Adding Residents to your Account
Adding Residents to your Account
If you are a property manager, then you will want to add new residents to your account in order to manage their accounts, access resident information, and more. This process is essentially the same for both online and phone registrations, so we will go over both methods.
Online Registration
To add residents online, first log in to your account at www.residentsportal.com. From the main menu, click on “My Account” and then select “Residents” from the drop-down menu. On the Residents page, click on the “Add Resident” button and enter the resident’s full name and email address. If you have already added the resident to your My Account page, then you can simply select their name from the list of residents and click “Next”. You will then be asked to provide some basic information about the resident, such as their gender and age range. After you have completed this section, you will be brought to a confirmation page where you can review your registration information and confirm that you want to add the resident to your account.\.
Phone Registration
Managing Residents’ Accounts
The Resident Portal is a web-based interface that provides residents and their families with access to their account information, including medical history and medication lists, financial records, and living space preferences. In order to use the Resident Portal, you must first create an account. Once your account is set up, you can login to the Resident Portal to access your information.
To create an account, go to the Resident Portal home page and click on the “Create an Account” link in the upper right corner. You will be prompted to provide your name, email address, and password. After you have created your account, you can login to the Resident Portal by clicking on the “Login” link in the upper right corner of any page. When you login, you will be prompted to enter your username and password. You will also be able to check your account information and modify any of your preferences.
If you need assistance logging into the Resident Portal or if you have any questions about using it, please contact their customer service department at 877-521-8111 or [email protected].
Assigning Roles to Residents
Residents can be assigned one or more roles to better understand their specific responsibilities within the community. This allows for better communication and coordination between residents and staff. Below is a list of available roles and the corresponding responsibilities:
Administrator: Responsible for overall administration of the Resident Portal and community resources. May create, modify, or delete content on the portal.
Community Liaison: Provides support and assistance to residents in relation to the community resources. Acts as a liaison between residents and staff.
Member: Participates in forum topics, polls, discussions, and other activities within the community. Has access to member-only areas of the portal.
Resident: Is a registered user of the Resident Portal who has been given specific privileges within the community based on their role. Has full access to all content on the portal.
Terminating a Resident’s Account
Residents can terminate their account by following these simple steps:
1. Log in to the Resident Portal.
2. Click on the "Account" tab.
3. Under "Account Status," click on the link that says "Terminate My Account."
4. Follow the instructions to terminate your account.
Conclusion
Login into your resident portal with ease using these tips. Whether you need to reset your password or just need some help logging in, we've got you covered. Happy portal-ing!