If you're looking to manage your health care information online, then a patient portal is an excellent option for you. A patient portal lets you access all of your health care records in one place, and it can make scheduling appointments and communicating with your health care providers much easier. In this article, we'll teach you how to login to a patient portal using Ssm.
How to login to Patient Portal
If you are new to the Patient Portal, or if you have forgotten your password, follow these steps to login:
1. Open the Patient Portal website at www.ssm.nyc.gov
2. In the top right corner of the screen, click Log In
3. Enter your user name and password (see below for more information)
4. Click Log In again to finish setting up your account. If you have an SSM account, your user name is your e-mail address followed by @ssm.nyc.gov (e.g., [email protected]). Your password is the same as your username (e.g., Password1). You can change your password at any time by logging in and clicking Change Password in the User Profile section of the portal homepage
5. If you have forgotten your user name or password, please contact SSM Customer Service at [email protected] or call 311 for assistance
What happens after you login
If you have a patient portal account, after you login, you will be taken to the home page. If you don't have a patient portal account, you will be taken to their homepage.
How to update your personal information
If you have any changes or updates to your personal information, you can update it through the Patient Portal. To login and access your account, follow these steps:
1. Go to the Patient Portal at www.healthcare.gov/portal and sign in using your username and password.
2. On the left side of the page, select My Account.
3. On the My Account page, under Personal Information, click Update Profile.
4. Enter your new username and password, and then click Update Profile.
How to contact Patient Portal
If you are experiencing an issue logging into Patient Portal, please follow these instructions.
First, make sure that your browser is up-to-date and that you have the latest plug-in or extension installed. If you are using a Firefox browser, make sure that the add-on "Firefox Monitor" is enabled.
Second, check to see if you have entered the correct user name and password. If you are still having trouble logging in, please try one of the following solutions:
a) Reset your password by clicking on "My Account" on the top right corner of Patient Portal and entering your email address and new password in the appropriate fields; then click "Reset Password."
b) Contact customer support at 1-855-987-3327 and provide your user name and password. A customer service representative will be able to assist you with logging in.
Frequently Asked Questions about the Patient Portal
1. How do I sign in to the Patient Portal?
2. How do I create a new account?
3. What are the benefits of using the Patient Portal?
4. What are the restrictions on using the Patient Portal?
5. What should I do if I have trouble logging in or accessing my account?