If you've been having problems logging into your NC Portal, this guide will walk you through the process of logging in and troubleshooting any issues.
How to login to the North Carolina Portal
If you are not currently registered with the North Carolina Portal, please follow these simple steps to create an account:
-Click "Log In" on the top navigation bar of the North Carolina Portal.
-Enter your login credentials and click "Log In."
-If you have previously logged in to the North Carolina Portal, your user name and password may appear in the login box. If not, please enter your username and password to log in.
-A new window will open with a list of recent activities. Click on one of the activity headings to view more details about that particular activity.
How to change your password
If you have forgotten your password, or need to change it, follow these steps:
1. Log in to the NC Portal.
2. Click on the "My Account" link in the top navigation bar.
3. In the "My Account" section, click on the "Password Status" link.
4. On the "Password Status" page, under "Current Password," click on the link that says "Change Password."
5. Enter your new password in the "New Password" field and click on the "Change Password" button.
How to sign out of the North Carolina Portal
If you want to sign out of the North Carolina Portal, follow these steps:
1. Click on your name in the upper left-hand corner of the portal.
2. On the menu bar that pops up, click on Logout.
3. Enter your email address and password into the appropriate fields and press Logout.
How to report a problem with the North Carolina Portal
If you have trouble logging in to the North Carolina Portal, please follow these steps:
1. Click on the "Login" link in the upper right-hand corner of the homepage.
2. Enter your username and password. If you have forgotten your username or password, please click on the "Forgot Your Username/Password?" link in the login screen and enter your email address and password to reset your login information.
3. If you are still having difficulty logging in, please contact NC Connections at 1-866-NC-CONNECT (1-866-622-6262) for assistance.