Tenants are important to any landlord or property manager. They are the ones who live in your property, pay rent and keep you in business. With that in mind, it's important to make sure you have a solid tenant portal that makes it easy for tenants to get started and manage their account information. This guide will show you how to login to your tenant portal and configure it the way you need it.
How to login to your Tenant Portal
If you are the owner of a rental property and want to manage your tenants, you will need to login to your Tenant Portal. Here's how:
1. Go to tenantportal.com and sign in.
2. Click on the "My Properties" link on the left side of the screen.
3.Click on the name of your rental property in the list on the right side of the screen.
4.Click on "Manage Tenants" in the menu bar at the top of the screen.
5.Click on "Login" in the menu bar at the top of the screen.
6.Enter your email address and password in the appropriate fields and click on "OK."
Changing your password
If you have forgotten your password, or if you would like to change it, follow these steps:
1. Log in to the website.
2. Click on "Your Move Tenant Portal" in the menu on the left-hand side of the screen.
3. In the "Your Move Portal Login" box, enter your email address and password.
4. Click on the "Change Password" button below the box.
5. Enter your current password in the new password field and click on the "Update" button below it.
6. Click on the "Log Out" button at the bottom of the page to log out of Your Move Portal and return to the main website.
Managing your Tenant Portal
If you manage your tenants through the Tenant Portal, you need to login to the portal to add or delete tenants, set up service disruptions, and more. Here's how to login:
1. Go to tenantportal.com and sign in.
2. On the home page, click the 'Login' link in the upper-left corner.
3. Enter your email address and password, and click 'Log In'.
4. Click 'My Profile' in the upper-right corner to view your profile information, or click 'Tenants' in the top menu to view all of your tenants’ information.
Deleting a tenant
If you want to delete a tenant from your portal, follow these simple steps:
Log in to your tenant portal. Click on the tenants tab. Select the tenant you want to delete. Click on the Trash Can icon next to the tenant's name. Click on Delete.
Reporting a problem with your Tenant Portal
If you are experiencing a problem with your Tenant Portal, there are several ways to report the issue.
1. Click on the "Report a Problem" link in the main menu of your Tenant Portal.
2. If you are experiencing a problem accessing your Tenant Portal, try resetting your password by clicking on the "Forgot Password" link and entering your email address in the "Email/ID" field. You will then receive an email notification with instructions on how to reset your password.
3. If you are having trouble logging in, please try using another browser or device, or contact support for assistance.
Conclusion
If you're like most landlords, you want to make sure that your Tenant Portal is easy to use and navigate. In this tutorial, we'll show you how to login and manage your tenants from the Tenant Portal. We'll also provide a step-by-step guide on setting up notifications for when your tenants file a maintenance request or leave feedback. So keep reading, and we'll show you just how easy it is to get started using Your Move Tenant Portal!