Kronos customer support portal provides easy access to help content, FAQs, contact them form, and support tickets. In this article, we will show you how to login to the Kronos Customer Support Portal.
How to login to Kronos Customer Support Portal
If you need to login to the Kronos Customer Support Portal, follow these steps:
1. Open the Kronos website and click on the “Kronos” logo in the top right corner of the homepage.
2. On the login screen, enter your email address and password. If you have not set a password, Kronos will ask you to create one.
3. Click on “Login” to log in.
4. If you are already logged in, you will see the “My Account” page. From here, you can access your account details, files, and messages.
How to find your account number
If you need help logging in to their Kronos customer support portal, or have forgotten your account number, please follow these steps.:
1. Click the \"My Account\" link on the main menu of the portal.
2. Enter your registered email address and password in the appropriate boxes and click \"Login\" to log in.
3. If you have forgotten your account number, click \"Forgotten Your Password?\" on the My Account page and enter your email address and password in the appropriate boxes.
4. Click \"Reset Password\" to create a new password if you have lost your original password.
5. Click \"My Account\", and then click \"My Orders\" to view your current orders.
How to reset your password
If you have forgotten your Kronos password, follow these instructions to reset it:
1. Click the "My Account" link on the main menu.
2. Click the "Password" link in the "My Account" section.
3. Enter your old Kronos password and click the "Reset Password" button.
4. You will be asked to confirm your new password. Type it in and click the "Confirm Password" button.
How to contact Kronos Customer Support
If you need to contact Kronos customer support, there is a support portal available where you can login. You can find the portal at the following location:
https://support.kronos.com/en-US/
Once you have logged in, you will be able to access the main menu on the left side of the screen. Under \"Support\", you will find the \"Contact Us\" menu item. Here, you will be able to find information about how to contact Kronos customer support, as well as how to resolve common issues.
How to file a support ticket
If you have any questions or problems with Kronos, their Customer Support Portal can help. To login, first click on the link in the top navigation bar and then select "Login".
After logging in, you will see the "Support" tab on the left. Click on it to view all of the support options available to you. If you need help filing a support ticket, please read the following instructions carefully.
To file a support ticket:
1. Click on the "Support" tab on the left side of their Customer Support Portal and select "File a Support Ticket".
2. Fill out the required information and click on "Submit".
3. Kronos will review your request and respond as soon as possible. Thank you for using Kronos!
How to resolve a support issue
If you are unable to login to your Kronos account or are having difficulties using the support portal, we have some tips that may help.
1. Make sure you have the latest version of Adobe Flash installed on your computer. Kronos uses Flash for some of its features, such as viewing customer support tickets.
2. Make sure your web browser is up to date. Kronos updates its support portal periodically, so make sure you have the latest version available.
3. If you are using a mobile device, try accessing the support portal from a cellular network rather than an internet connection. This can sometimes help improve performance.
4. Try entering your user name and password twice if you are still having problems logging in. Sometimes errors occur when one attempt fails, but subsequent attempts may be successful.
5. If you still cannot log in, please contact Kronos customer support at 1-866-971-6400 and provide as much information about your issue as possible.