You may have been wondering how to log into your resident portal, and now you have come to the right place! In this article, we will show you step-by-step instructions on how to login and navigate through your resident portal.
How to login to your Resident Portal
When you first log in to your Resident Portal, you will be asked to enter your Username and Password. You can find these on the login screen when you first access the Resident Portal. If you have forgotten your Username or Password, please contact their Support Team for assistance.
How to change your password
To change your password on the resident portal, follow these steps:
1. Log in to the resident portal.
2. Click Account Settings on the top left corner of the page.
3. Under User Details, click Password.
4. Enter your current password and new password in the appropriate fields and click Change Password.
How to sign in to My Account
To sign in to My Account on Resident Portal, follow these steps:
1. Click the “Login” button in the header of any My Account page.
2. Enter your username and password, and click “Sign In.” You will be redirected to the My Account home page.
3. If you have previously registered for My Account, enter your registration information and click “Log In.” You will be redirected to the My Account home page with your registered username and password already entered.
4. If you have not registered for My Account or do not know your username or password, enter “Forgot Your Password?” and follow the instructions provided.
How to sign out of My Account
If you need to sign out of your My Account, here's how:
1. Click the gear icon in the top right corner of the My Account screen.
2. Click Sign Out.
How to reset your password
If you forget your password, you can reset it by following these steps:
1. Log in to the Resident Portal.
2. Click on the My Account link in the top left corner of the screen.
3. Under “My Account”, click on “Reset Password”.
4. Enter your new password and confirm it.
5. Click on “Reset Password” again to finish setting the password.
How to email or fax a document from your Resident Portal
If you need to email or fax a document from your Resident Portal, follow these steps:
1. Log in to your Resident Portal.
2. Click on the Email or Fax tab.
3. Click on the Send an Email or Fax link.
4. Enter the recipients’ email addresses and fax numbers, and click on Send.
5. You will receive a confirmation message stating that the email or fax was sent successfully.
How to share a document with another resident
If you are a resident of any of the supported communities, you can easily share a document with another resident by using the Resident Portal. This article will show you how.
To share a document with another resident, first log in to your Resident Portal. Then, select the Documents tab and find the document you want to share. You can also search for a document by keyword or name.
To send the document, click the Share button and choose Send by Email or Share Via Social Media. You can also choose to send the document as a PDF file.
Remember that other residents must have an active subscription to the Resident Portal in order to view your documents.
How to print a document from your Resident Portal
If you need to print a document from your Resident Portal, there are a few simple steps you can follow. First, open the document you wish to print. Next, click the "Print" button in the toolbar at the top of the page. On the first page of the print dialog, select which pages you want to print. Click the "Print" button on the second page of the print dialog to begin printing.
How to delete a document from your Resident Portal
If you need to delete a document from your Resident Portal, follow these steps:
1. Log in to your Resident Portal account.
2. Click on Documents in the left sidebar.
3. Click on the document you want to delete.
4. Click on the Trash icon next to the document name.