If you have been trying to log into the Familydocsmc Portal and have been having trouble, check out this guide on how to login!
How to login to Familydocsmc Portal
The Familydocsmc Portal provides a secure way for patients to access their health information. To login, patients can use the following steps:
1. Open the Familydocsmc Portal on their computer.
2. Click on the "Login" button in the upper right corner of the screen.
3. Enter their user name and password.
4. Once logged in, they will be able to access their personal health information, medications, and medical records.
How to change your password
If you have forgotten your password, please follow these steps to reset it:
1. Log in to the FamilyDocs Portal at www.familydocs.com
2. Click on the My Account link in the top left corner of the screen
3. In the My Account panel, click on Password Reset
4. Enter your email address and password in the form provided and click on Reset Password
5. Click on Submit Reset Password to confirm your reset password request
How to update your personal information
If you have registered with the Familydocsmc Portal, you can update your personal information by logging in and clicking on "My Profile" on the left navigation bar. You will need to provide your full name, email address, and password if you have not already done so.
How to contact Familydocsmc
To contact Familydocsmc, patients can use the following methods: phone, email, and online chat. Phone numbers for different departments are listed below. Email addresses for customer service are also provided. Patients can also visit the website and click on the "Contact Us" button to reach an online chat representative.
Phone:
Main Line: (916) 783-7777
TTY: (916) 783-9555
Fax: (916) 783-7755
Hours of Operation: Monday through Friday 8 a.m. to 5 p.m.
How to file a complaint
If you have a complaint about your family doctor, you can file it through the online portal.
The online portal is available at:
http://www.familydocsmc.ca/en/about-us/contact-us/complaints
If you are having problems logging in to the portal, please try the following:
1. Make sure that you have cookies enabled in your browser. If you don't have cookies enabled, you will not be able to log in to the portal.
2. Try signing in using your email address and password instead of your user name and password. If that doesn't work, try a different browser or device and sign in again.
3. If you still can't log in, please contact them at 1-855-836-5768 or [email protected]
How to get Help from Familydocsmc
If you are having trouble logging in to Familydocsmc Portal, there is a few things that you can do. First, make sure that your computer is connected to the internet and that you have the latest version of Adobe Flash Player installed. Second, try resetting your password if you have forgotten it. Lastly, if you still cannot login, please contact their support team at [email protected] for assistance.
Conclusion
If you are a FamilyDocsmc Portal patient and need to login, please follow these instructions:
1. Enter your email address and password in the login form on their website.
2. Click the “Log In” button at the top of this page. If you have forgotten your password, click here to reset it.