Many businesses now rely on customer experience portals to manage customer data, track and report on customer engagement, as well as manage customer service interactions. If you're looking to set up your own customer experience portal, this guide will show you how to login and get started.
What is a Customer Experience Portal?
Customer Experience Portal (CXP) is a web-based application that offers companies an enhanced customer experience. A CXP can help companies manage and track customer interactions across channels, including online, telephone, in-person, and mobile.
Login to your CXP:
1. Go to cxp.companydomain.com.
2. Enter your login credentials and click Log In.
3. On the left side of the page, under "My Account," click Login.
4. Enter your email address and password, and click Log In.
5. Click the name of the account you logged in with in Step 2 to see all of your account's settings.
You can also access your CXP settings by clicking My Account on the left side of the page and then clicking Settings.
How do you create a login?
Creating a login is easy. You can login to your Customer Experience Portal from any browser by going to your account page and entering your username and password. If you have not yet created an account, you can create one now by clicking on the "create account" button on the home page or by clicking on the "sign in" link in the top right corner of most pages.
How do you manage user accounts and permissions?
There are a few different ways to manage user accounts and permissions on the Customer Experience Portal. You can use the Administer User Accounts and Permissions section of the portal to create, delete, enable or disable user accounts, set user passwords, and assign users to groups. You can also use the Users menu in the navigation bar to view all active user accounts and access their profiles. You can also use the Users menu in the left-hand panel of any portal page to add or remove users from groups.
What are the benefits of using a Customer Experience Portal?
A customer experience portal, also known as a customer feedback system, helps organizations collect and manage customer feedback in one place. This can help organizations improve their customer service, communication, and satisfaction levels. Additionally, a customer experience portal can help organizations track the progress of customer initiatives.
Conclusion
A customer experience portal is a great way to connect with your customers and provide them with the best possible experience when visiting your website or app. To create a customer experience portal, you will need to first set up an account on a platform like Atlassian Connect, which will give you access to all of the features that the platform has to offer. Once you have an account set up, it’s time to start setting up your customer experience portal. In this article, we are going to take you through the steps necessary for creating a login form and authentication system for your customer experience portal.