Castle View High School is excited to offer its parents a new online Parent Portal! This online tool will allow you to keep track of your child's attendance, grades, and more. In this article, we will provide instructions on how to login and use the Parent Portal.
How to login to the Castle View High School Parent Portal
To login to the Castle View High School Parent Portal, please follow these steps:
1. Click on the “Parent Portal” button located on the home page of the school website.
2. Enter your Username and Password in the appropriate fields and click the “Login” button.
3. You will be directed to a page where you can view your children’s grades, attendance information, and other important details about your child’s education at Castle View High School.
How to use the Parent Portal
Castle View High School has created a Parent Portal for parents and guardians to easily access important information about their student. The Parent Portal is a secure online system where parents can view their student's grades, attendance records, and more. To login, please follow these instructions:
1. Go to the Parent Portal home page by clicking on the link in the email we sent to you or on the home screen of your computer. (If you do not have an account yet, you will need to create one first.)
2. Click on the "Login" link in the upper right corner of the page.
3. Enter your school ID number and password (which you received when you registered for Parent Portal). If you have forgotten your password, please click on "Forgot Your Password?" in the lower right corner and enter your email address as well as your school ID number and password. Your email address will be used to send you instructions on how to reset your password if needed.
4. Once you have logged in, click on "My Students." You will now be able to view all of your student's information including their grades, attendance records, and any
How to update your contact information
If you have changed your contact information, you can update it on the Parent Portal. To login, go to "Login" in the main menu and enter your username and password. If you have not changed your contact information, please follow the instructions below.
To update your contact information:
1. Login to the Parent Portal by entering your username and password in the "Login" section at the top of the page.
2. Once logged in, select "My Account" from the main menu.
3. On the My Account page, select "Contact Info."
4. Enter your updated contact information into the appropriate fields and click "Update."
How to add a student to your family
If you have a student at Castle View High School, you can login to their Parent Portal to add them as a family member. To login, first create an account for yourself and then register for a student’s account. You will need the student’s last name and email address. After you have registered for a student’s account, follow these simple steps to login:
1. Log in to your Parent Portal account by clicking on the “My Account” tab in the top right corner of the home screen.
2. Enter the student’s last name and email address into the appropriate fields and click “Login.”
3. You will be redirected to the Student Account Info page where you will be able to view their current attendance status and other important information about their education at Castle View High School.
4. If you would like to add or delete students from your family, navigate to the Families tab and select the family you would like to update from the list of families displayed on the page. You can also add new students by clicking on the “Add Student” link next to the student’s name on this page.
How to report a problem on the Parent Portal
Castle View High School is committed to providing a high-quality Parent Portal. If you experience any problems with the Parent Portal, please follow these steps to report the issue:
1. Log in to the Parent Portal at https://portal.castleviewhs.com/login (or create a new account if you don't have an existing login). If you are having trouble logging in, please contact the school office.
2. Click on the "My Account" tab located in the top right corner of the screen. You will see a list of all your children's accounts and profiles. Find the child's profile that you want to report an issue with and click on it.
3. On the "My Account" page, under "Issues", click on "Report an Issue". This will take you to the "Report an Issue" form.
4. In the "Report an Issue" form, please enter as much information as possible about your problem so that we can investigate it. Please include:
-Your name
-The date and time of the problem
-What happened?
-What did you do?
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