Zendesk User Portal is a powerful tool that allows you to manage all your users in one place. If you're having trouble logging in, read on for tips on how to do it.
What is Zendesk?
Zendesk is a customer support platform used by businesses of all sizes. It provides an online interface for customers to manage their issues, provides helpful resources and Guides, and lets customers collaborate with fellow customers on support requests. It is widely used by companies such as Airbnb, Box, Expedia, and Yelp.
How to login to your Zendesk User Portal
Zendesk User Portal is a great way to manage your work and customer relationships. To login, follow these steps:
1. Click on the Sign In link in the top right corner of the portal.
2. Enter your user name and password.
3. If you have two-factor authentication enabled, you will need to enter your second factor code as well.
4. Click Log In to finish logging in.
How to manage your account
If you are a customer using the Zendesk User Portal, you can manage your account and settings from the portal. This includes logging in, setting up your preferences, and accessing your account history.
To login to the portal, follow these steps:
1. On the home page of the portal, click your name in the top right corner.
2. In the dropdown menu that appears, select My Account.
3. You will be taken to your My Account screen. Here, you will see your account name and password (if you have set one up).
4. To log in to the portal, enter your account name and password in the appropriate fields and click Login. The portal will then load with your current settings and content.
How to find account details
If you have forgotten your Zendesk username or password, follow these steps to find your account details.
1. Click on "User Portal" in the main navigation bar on the left hand side of the screen.
2. In the "User Portal" screen, click on "Account Details" in the top right corner.
3. You will now be taken to a screen which lists all of your active accounts and their associated login information.
4. If you cannot remember your username or password, please enter your email address in the "Email Address" field and we will send you a new password via email.
How to add or change your password
If you've forgotten your password, or need to change it, you can login to your account through the Zendesk User Portal.
1. Navigate to https://www.zendesk.com/uk/login and sign in with your account credentials.
2. Click on the "Forgot your password?" link in the top right corner of the screen.
3. Enter your email address and click on the "Create New Password" button. You'll receive an email with a link to reset your password. (Note: If you have two-factor authentication enabled, you'll need to enter both your email address and the activation code sent to your phone in order to reset your password.)
4. Click on the link in the email to reset your password and enter your new password in the "New Password" field. If you're having trouble remembering your password, consider using a different password manager like 1Password or LastPass.
How to block or unblock someone from using your account
If you want to block someone from using your account, follow these steps:
1. Log in to your account on the Zendesk User Portal.
2. Click the menu button (three lines down) and select Account Settings.
3. In the Account Settings page, under Blocking Users, click Block User.
4. In the Block User page, enter the user’s email address or name and click Block.
5. If you want to unblock someone later, revisit this page and enter their email address or name in the Unblock Users box and click Unblock.
Conclusion
In this article, we are going to teach you how to login to your Zendesk User Portal. If you have forgotten your password or need help logging in, their guide will walk you through the process. Remember to always secure your user portal by using a strong password and never save your user portal login credentials anywhere that is easily accessible.