If you have an account with the Xerox email service, then you likely use Outlook Webmail (OWL) to access your account. OWW is a great tool for managing your email and calendar, but it can be tricky to login to your account. In this article, we'll show you how to login to OWW using your username and password.
How to login to your Xerox Outlook Webmail account
1. Click on the "Webmail" tab on the left side of the main Outlook window.
2. In the main Webmail window, enter your user name and password.
3. If you have not created a secure password, click on the "Create a Password" link to create one.
4. Click on the "Log In" button to log in to your account.
5. If you have not set up two-factor authentication for your account, you will be prompted to do so during login.
If you are having trouble logging in, please check their troubleshooting tips for common login issues.
How to change your password
If you have forgotten your password, or if you have changed your password and cannot remember how to login, follow these instructions:
1. In the main menu, click Account > Login.
2. enter your username and password, and click Log In.
3. Click the Forgot Your Password link on the right side of the page.
4. Enter your old username and new password, and click Change Password.
5. If you are done, click OK in the Change Password dialog box, and then close the Login window.
How to troubleshoot login problems
If you are experiencing login problems with your Xerox Outlook Webmail account, here are some troubleshooting steps you can follow.
First, make sure that you have the latest version of Outlook Webmail installed on your computer. If you are using an older version of Outlook Webmail, you may experience login problems.
Next, make sure that you have entered your login information correctly. If you are having trouble logging in to your account, try entering your username and password exactly as they appear on your account signature card or on the sign-in screen when you first launch Outlook Webmail. If that still doesn't work, try resetting your password by clicking the "Forgot Your Password?" link on the main toolbar and entering your current password in the "Enter Your New Password" field.
If all of these steps fail to help resolve your login problems, it may be necessary to call Xerox Technical Support for assistance.
How to recover your password if it's lost
If you've forgotten your password for your Xerox Outlook Webmail account, there are a few things you can do to try and reset it. First, make sure that you have an up-to-date backup of your email correspondence. If you don't have a backup, then you can try to find out what your password was by following the steps below:
1. Log in to your account and click on the "My Account" menu item on the left hand side of the screen.
2. Under "My Account Details," look for the "Email Settings" section and click on it.
3. In the "Email Settings" section, under the "Sign In" heading, enter your user name and password (you should not need to enter any other information).
4. Click on "Reset Password" located at the top of the page. A new form will open where you can enter your new password. Make sure that it is different from the old password that you used to log in to your account.
5. Click on "Reset Password" again and confirm that you want to reset your password by clicking on "Yes." Your new password will now be active
Additional resources
If you're having difficulty logging in to your Outlook Webmail account, you can try the following steps:
1. Navigate to your web browser and enter the xerox.com email address and password into the login forms. If you're using a browser other than Chrome, Firefox, or Safari, please see the instructions for each browser below.
2. If you still cannot log in, please call their customer service number at 1-866-373-4333 and provide your username and password. We'll be happy to help troubleshoot any issues.
3. In addition to the login form on their website, you can also find a login form located in the upper right corner of every Outlook Webmail page. Simply type in your username and password and hit Enter. You will then be taken to your account's homepage.
Chrome:
Firefox:
Safari:
iOS: Safari (iPhone/iPad)
Android: Android Browser