Resident Portal is a web-based system used by residents of a nursing home to manage their personal information, including their account profiles, contact information, and medication records. This tutorial will walk you through the process of logging in to Resident Portal and setting up your account.
How to login to Resident Portal
If you are a first time visitor to Resident Portal or have not logged in in a while, you will need to login. To login, follow these steps:
1. Click the Login link on the top navigation bar
2. Enter your username and password in the appropriate fields and click Log In
3. If you are not already logged in, you will be prompted to do so now
How to find your account number
If you do not remember your account number, please follow these steps:
-Click on the "My Account" link on the top right of their homepage.
-On the My Account page, under "Account Info," you will see your account number.
How to change your password
If you have forgotten your password, or if you would like to change it, follow these steps:
1. Log in to Resident Portal and visit the "My Account" page.
2. On the "My Account" page, click on the "Password" link in the left-hand column.
3. In the "Password" dialog box, enter your current password and click on the "Change Password" button.
4. Enter a new password in the "New Password" dialog box and click on the "Confirm New Password" button.
5. Click on the "Log Out" button to return to the main Resident Portal page.
How to contact them
If you need help with anything on their site, or just want to chat, please feel free to contact them using the information below. We would love to hear from you!
Email: [email protected]
Phone Number: (855) 776-7978 (24/7 available)
Address: 1850 Larkspur Landing Drive, Suite 100, Raleigh, NC 27609
How to report a problem
If you're having trouble logging in or accessing your Resident Portal, there are a few things you can do to get help.
1. If you're using a computer, try opening the Resident Portal on another web browser.
2. If you're using a mobile device, try logging in from a different network.
3. If you’ve set up your Resident Portal password, enter it and click Log In. If you haven't set up a password yet, click New Password and follow the instructions.
If none of these solutions work, please let us know by contacting us using their contact form or by calling us at (888) 922-1222.
How to unsubscribe from their emails
If you no longer want to receive their emails, you can unsubscribe by clicking on the link in the email we sent you.
Conclusion
Thank you for visiting Resident Portal! In this article, we will show you how to login to their website. First, you will need to enter your username and password. If you have not created an account on Resident Portal yet, please click the link below to create a new account. Once logged in, feel free to explore their website and find the information and resources that are relevant to your needs. We hope you enjoy using Resident Portal!