Residents of a retirement community can use the Resident Portal to manage their account, view their activity log, and sign in to the community. This guide will show you how to login to the Resident Portal and start using it.
How to login
When you first arrive at your new home, you will need to sign in to the Resident Portal. This is a secure website where you can manage your account, check your room assignment, and access important information about your residence. To sign in, follow these steps:
1. Enter your username and password on the login screen. If you have forgotten your username or password, click the “Forgot Your Login?” link below the login form.
2. If you have an active subscription to the Resident Portal, you will be directed to the My Account section of the portal. Otherwise, you will be directed to create a new account.
3. If you have an active subscription to the Resident Portal, click My Account in the left navigation pane and enter your username and password. If you do not have an active subscription, click Create Account and enter your name, email address, and password.
4. After logging in, you will be directed to the My Profile page. Click Edit Profile to change any personal information or contact information associated with your account. You can also update your room assignment or view important information about your residence by clicking on links in the left navigation pane or on specific pages within
How to use the Resident Portal
Residents can use the Resident Portal to:
- View their account information
- Change their password
- Request a new ID card
- Request a transcript of their academic record
- Request an emergency change of address
How to find your account number
To login to your Resident Portal account, you'll need your account number. To find your account number, log in to the Resident Portal and go to My Account. The account number is located in the upper-right corner of the My Account page.
How to change your password
If you forgot your password, or if you have changed it and need to update it, you can do so by clicking on the "Forgotten Password" link in the login form. You will be prompted to enter your email address and then click on the "Create Password" button. You will then receive a confirmation email with instructions on how to log in to your account.
How to report a problem
If you have a problem with your residence hall or community, there are several ways to report it. Below are instructions for each of the three main types of reports: general issues, noise complaints, and safety concerns.
General Issues: If you have a general issue with your residence hall or community, such as a broken window or graffiti, you can try to address it yourself. If that doesn't work, you can try one of the following options:
• Contact the resident assistant (RA) on duty: RAs are usually available during regular business hours to help residents with any problems they may have. Sometimes, RAs can also offer advice on how to deal with common issues in the community.
• Contact the front desk: If your issue is more serious, such as a theft or broken window, contact the front desk. Front desk staff can usually more quickly address issues that require their attention.
How to unsubscribe from the Resident Portal
If you have not used the Resident Portal in a while and want to unsubscribe, please follow these steps:
-Log into your account on the Resident Portal.
-Click on the "My Account" tab in the top right corner of the screen.
-Under "Subscription Settings," click on the blue "Unsubscribe" link next to the email address associated with your account.
Conclusion
Welcome to the resident portal! This is a tool designed to help you stay connected with your community and keep yourself and your family safe. Here are some quick tips on how to login and use the resident portal:
• To login, first make sure you have registered for an account and entered your user name and password. If you haven’t registered or don’t remember your user name or password, click here to sign in.
• Once you have logged in, find the “Home” tab on the main menu and select “Resident Portal.” You can also access the resident portal by clicking here.
• In order to view important information about your community such as current weather conditions or news articles, click on one of the tabs at the top of the page. You can also use this page to manage important aspects of your life such as banking, utilities, communication devices, etc.