Sunnova is one of the leading solar companies in the United States, and they offer a great customer portal that allows you to manage your account, pay your bills, and more. In this article, we'll show you how to login to your Sunnova customer portal, and get started using all the features it has to offer.
How to login to your Sunnova Customer Portal
Your Sunnova Customer Portal is where you can manage your account, submit orders, and more. To login, follow these steps:
1. Navigate to http://[your-sunnova-domain]/customer-portal/.
2. Enter your username and password in the appropriate fields.
3. Click the Login button.
4. You will be redirected to the Sunnova home page.
How to view your account information
If you are not already logged in, first click the Login link on the top right corner of the homepage. Enter your username and password and click Login to log in.
Once you've logged in, you'll see the main page of your Sunnova account. Here you can view your account information, including account balance, recent orders, and more. You can also access your account settings and manage your subscriptions.
If you need help logging in or setting up your account, please feel free to contact them via their customer portal support form.
How to change your password
If you have forgotten your password, or if you would like to change it, follow these instructions:
1. Log in to your Sunnova account.
2. Click on the βMy Profileβ link in the top right corner of the screen.
3. On the My Profile page, click on the βSettingsβ link in the top left corner of the screen.
4. On the Settings page, under βMy Account Detailsβ, click on βChange Passwordβ.
5. Enter your current password and new password (both are required), and click on βUpdate Security Profileβ.
6. You will now be prompted to log out of your account. Click on βLog Outβ in the top right corner of the screen to finish logging out.
How to cancel your account
If you want to cancel your account with Sunnova, follow these simple steps:
Log in to the Sunnova Customer Portal. Click on My Account in the top nav bar. Select Cancel my account from the menu on the left. Fill out the form and click Submit. You will now be taken to a confirmation page where you can confirm your decision to cancel your account. Click on Finish Cancelling my account and you're done!
How to dispute a charge
If you feel that you have been charged for something that was not authorized by your Sunnova account, there are a few things that you can do to dispute the charge.
The first step is to login to your Sunnova account and go to the Orders & Payments section. From here, you can view all of your past orders and payments. Next, you will need to find the order that you believe was charged incorrectly. Once you have found the order, you will need to look at the details of the order.
Some of the details that you may want to look at include:
-The product that was ordered
-The price of the product
-The date of the order
-The shipping information If you notice anything incorrect on the order, please feel free to contact Sunnova customer support. They will be able to help you dispute the charge and get your money back.
How to contact Sunnova customer service
If you need to contact Sunnova customer service for any reason, there are a few ways to do so. The most common way to reach Sunnova customer service is through their online portal. To login to the Sunnova customer portal, please follow these steps:
1. Go to https://www.sunnovaenergy.com/customerservice/.
2. Enter your account number and password in the appropriate fields and click βLoginβ.
3. You will be taken to the main customer service page. Here, you can find information on how to order products or services, or submit a complaint or request.
4. If you need help finding the right contact for you, their search function can help. Simply enter one or two keywords into the field at the top of the page and we will provide a list of possible contacts for you to choose from.
Conclusion
If you need help logging into your Sunnova customer portal, or if you want to learn more about the different features and services offered through the portal, read on for a step-by-step guide. First, sign in to your account using your email address and password. Once you are logged in, click on the βMy Profileβ tab located at the top of the page. Underneath your name, you will see a link that says βEdit My Profileβ (see image below). Click on this link to open the Edit My Profile page (see image below). On this page, you can change your name and email address, as well as update other contact information such as phone numbers and mailing addresses. Finally, under βSettings & Toolsβ locate the βCustomer Portalβ tab and click on it (see image below). This will take you to the Customer Portal home page where you can access all of Sunnovaβs features and services. Have any questions about how to use Sunnova's customer portal? Let us know in the comments below!