If you have a Sony product, you might be familiar with the Sony Service Portal. It's a platform where you can manage your service and warranty needs, as well as access support and firmware updates. In this article, we'll show you how to login to the Service Portal and start working on your needs.
How to login to Sony Service Portal
To login to Sony Service Portal, follow these steps:
1. Navigate to https://portal.sony.com/login/.
2. Enter your desired user name and password.
3. Click the "Log In" button to begin your session.
How to use the Sony Service Portal
Sony Service Portal is a website that allows you to manage and access your account information, settings, and preferences. You can use it to update your profile information, manage your subscriptions, and more.
To log in to Sony Service Portal:
1. Open the Sony Service Portal website.
2. In the top right corner of the screen, click Account.
3. In the Account section of the page, click Login.
4. Enter your email address and password in the fields provided and click Log In.
If you have previously registered with Sony Service Portal, your registration information will be automatically logged in as well.
If you are not registered with Sony Service Portal, or if you have forgotten your password, click Forgot Password to create a new password and enter it in the Create New Password field.
How to create an account and password
If you are new to Sony Service Portal, or need help logging in, follow these instructions.
1. Click the login link in the top right corner of the page.
2. Enter your email address and password.
3. Click the blue Log In button.
If you have previously registered for an account, enter your registered email address and password in Step 2 and skip to Step 4.
How to change your account information
If you are having trouble logging in to your Sony account online, follow these steps:
1. Open the Sony Service Portal (https://service.sony.com/).
2. In the top left corner of the screen, click My Account.
3. If you are not already logged in, enter your login credentials and click Log In.
4. Under My Account, click Change Account Info.
5. On the Change Account Info page, under My Profile, click Change Personal Information.
6. On the Change Personal Information page, under Profile Picture and Email Address, enter a new profile picture and email address and click Save Changes.
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How to reset your password
If you forget your Sony Entertainment Network (SEN) password, there are several ways to reset it. You can also reset it through the Service Portal if you have registered for an account.
To reset your password through the Service Portal:
1. Log in to the Service Portal at www.sonyentertainmentnetwork.com/portal/.
2. Click the My Profile link on the left side of the screen.
3. Select Password and Security Settings from the menu on the right side of the screen.
4. Enter your email address in the Email Address field and click Save Changes.
5. In the Password field, type your current SEN password and click Change Password.
6. Type a new SEN password in the New Password field and click Change Password again.
7. Click Submit to save your changes and return to the My Profile page.
How to contact Sony if you have problems accessing the Sony Service Portal
If you have problems accessing the Sony Service Portal, you can contact Sony support.
To contact Sony support, go to the Sony Service Portal and click on “Contact us”. Then, enter your product's registration number and email address and click on “submit”. Sony will then contact you to assist you with resolving your issue.