If you're having trouble logging in to your San Jose Portal account, there are a few things you can do to troubleshoot the issue. First, make sure that you've entered the correct username and password. If those are still not working, you may need to reset your password. Finally, if you're still having problems logging in, please contact them using their contact form. Thank you for using San Jose Portal!
How to login to the San Jose Portal
If you're not already registered for the San Jose Portal, you can create an account by clicking on the "login" link in the top right corner of any page on the portal. Once you've logged in, you'll be able to explore all the great resources available on the portal.
How to sign in to the San Jose Portal
The San Jose Portal is a web-based municipal information system that provides residents and visitors with access to a wide range of city services. To access the Portal, you will need to sign in.
To sign in, follow these steps:
1. Click the "Login" link at the top of the home page.
2. Enter your username and password in the appropriate fields.
3. Click "Sign In." You will be prompted to confirm your password. Once you have logged in, you will be able to access all of the Portal's features.
How to create an account on the San Jose Portal
If you are new to the San Jose Portal, or if you have forgotten your username or password, we can help. Here is how to create an account:
1. Go to their sign-in page and enter your email address and password. If you have not already registered with the San Jose Portal, you will be prompted to do so now.
2. Once you have logged in, click on the "My Account" link in the top left corner of the homepage. You will see a list of all the resources available to you on the Portal. Click on the link that corresponds with the section of government you are interested in (City Council, Planning Commission, etc.).
3. On the "My Account" page for that section, click on the "Login" button at the top of the page. You will be taken to a new page where you can enter your username and password. Once you have entered these information and hit the "Login" button, your account is created and you can start using all of the resources available on the San Jose Portal!
How to manage your account on the San Jose Portal
If you are not already logged in to the San Jose Portal, follow these instructions to login:
1. Click on the Login link on the main menu of the portal.
2. Type in your user name and password and click on the Log In button.
3. If you have forgotten your password, click on the Forgot Your Password link and enter your user name and email address into the form provided. A new password will be emailed to you. The email address will also be used to reset your password if you forget it.
How to add or remove items from your shopping cart on the San Jose Portal
1. From the main page, click on the "Shop" tab at the top of the screen.
2. Click on the "Add an Item" link in the upper right corner of the screen.
3. Enter the item number or SKU into the search box and click on the "Search" button. If you're not sure what item number or SKU to enter, please refer to your receipt or shopping bag.
4. When the item you're looking for appears in the results list, click on it to go to its detail page.
5. On the detail page, find and click on the "add to cart" button next to the item you want to add to your shopping cart. The button will change color to indicate that it is active and ready for you to add items to it.
6. Click on any of the available options in the "add items" drop-down menu (such as "quantity", "coupon code", or "discount"). You can also add multiple items by selecting them all and clicking on the "add all" button at the bottom of the window. You can then select a quantity for each item by clicking on
How to change your password on the San Jose Portal
If you have forgotten your password, or if you need to change it because you've had your account compromised, follow these instructions:
1. Log in to the San Jose Portal.
2. Go to "My Account" on the left side of the screen.
3. Click on "Change Password."
4. Enter your current password and new password, and click "Update."
How to retrieve a forgotten password on the San Jose Portal
If you have forgotten your login credentials on the San Jose Portal, there are a few steps you can take to retrieve them.
First, go to the Home Page and click on “Forgot Password?” in the upper-right corner. This will open a new web page.
On this page, enter your email address in the “Email Address” field and click on the “Create New Password Request” button. You will now be taken to a new web page where you will be asked to enter your old password as well as a new password. Make sure you remember both passwords! Once you have entered both passwords correctly, click on the “Submit” button. You will now be taken to a confirmation page, where you should click on the “Activate My Account” button to activate your account.