Salesforce is a customer relationship management (CRM) system used by businesses of all sizes. Whether you're a small startup just getting started or an established business, there's a good chance you're using Salesforce to manage your customer data. In this article, we'll show you how to login to your Salesforce Community Portal and start using it.
How to Login to Salesforce Community Portal
If you are not already registered with Salesforce, you will need to create a user account before you can login to the Community Portal. To create a user account, go to https://www.salesforce.com/communityportal and click on the Create User button. In the New User Form, enter your name and email address, and then click on the Create Account button.
Once you have registered with Salesforce, you will be able to login to the Community Portal using your user name and password. To login, go to https://communityportal.salesforce.com and click on the Login link at the top of the page. Enter your user name and password, and then click on the Login button.
If you have forgotten your user name or password, please contact customer support at 866-948-2737 or [email protected]
How to Create a Profile
If you have not already created a Salesforce Community Portal profile, do so by following these steps:
1. Log in to your Salesforce account.
2. Click the Users tab and then click Add User.
3. In the Add User dialog box, type your user name and password. Click Next.
4. In the Profile Summary dialog box, review the information and click Create Profile.
After you have created a profile, follow these steps to log in:
1. In the Users tab, click your profile name to display the Profiles page.
2. On the Profiles page, click Login at the top of the page. The Login screen appears.
3. Type your user name and password in the fields on the Login screen and click Log In to log in to your account.
How to Add Content
Adding content to your Salesforce Community Portal can be a great way to keep your audience interested and informed. In this tutorial, we'll show you how to add new content to your Community Portal using the Force.com platform.
First, log in to your Community Portal account. Next, click on the "Admin" tab on the top right corner of the screen. From here, click on "Content." This will open up the Content editor.
To add a new article, click on the "Add New Article" button located at the top of the Content editor. This will open up a new window that allows you to enter some basic information about your article. In this window, you'll need to provide a title for your article, as well as a short description. You can also include a link to a full article or blog post if you'd like people to be able to find more information about what you're writing about.
After you've entered all of the necessary information, click on the "Save" button at the bottom of the window. Your new article will now appear in the Available Articles section of your Community Portal account. You can access it by clicking on the link that appears next to your article
How to Reply to a Message
If you've received a message in Salesforce, you can reply to it from your Community Portal. Log in to your Community Portal and click Messages in the top left corner. From there, you can see all the messages that you've sent or received. To reply to a message, click Reply on the message that you want to reply to. You'll be taken to a new screen where you can type your response. When you're done, click Send Message.
How to Block a User
If you want to block a user from accessing your community portal, follow these steps:
1. Log in to your Salesforce account.
2. Click the Company icon on the top left corner of the main screen.
3. Under "Community," click the Community Portal link.
4. On the Community Portal page, under "Blocked Users," click the Add User button.
5. In the Add User dialog box, enter the user's name and email address, and then click OK.
6. The user will be blocked from accessing your community portal from now on.
How to Report a Problem
If you're having trouble logging in to the Salesforce Community Portal, there are a few things you can do to troubleshoot the issue. First, make sure that your browser and computer are up-to-date. If you're using a different browser or on a different computer, try using the same browser and computer on which you're logged in to Salesforce. Next, check your connection settings. Make sure your internet is connected and stable, and that your cookies are enabled. Finally, try following these steps:
1. Click on the logo in the top left corner of the homepage.
2. Under "My Account," click "Settings."
3. Under "Site Preferences," click "Advanced."
4. On the "Site Preferences" page, under "Connection Settings," make sure that "Use SSL" is selected and that the port number is 443.
5. Under "Logging In," enter your username and password and click "Log In."
Conclusion
If you are looking for a way to connect with other Salesforce users, the community portal is a great place to start. In this article, we will walk you through the process of logging in to your community portal and setting up your profile. Once you have completed these steps, you will be ready to join discussions and help other users with their questions.