If you are having trouble logging in to Salem State Portal, please follow these instructions.
How to login to Salem State Portal
To login to Salem State Portal, follow these steps:
1. Open a web browser and navigate to http://portal.salemstate.edu/.
2. Enter your user name and password in the appropriate fields.
3. Click the Login button to log in to your account. If you have forgotten your password, click the Forgot Password link to request a new password.
How to change your password
If you need to change your password, please follow these simple instructions.
1. Go to the Salem State Portal login page.
2. Click on the "Forgot Password?" link.
3. Enter your current email address and click on the "Create New Password" button.
4. Enter a new password and click on the "Create New Password" button again.
5. Click on the "Login" button to finish changing your password.
How to troubleshoot common issues
If you are having trouble logging in to your Salem State Portal, there are several things you can do to troubleshoot the issue.
1. Verify that you have the latest version of the portal software. Go to the Salem State Portal download page and click on the latest version link to download. If you are using a version of the portal older than the most recent update, you may experience login or other issues.
2. Make sure that your computer has an internet connection and that your browser is properly configured. Firefox and Chrome are two popular browsers used on computers. For Firefox, make sure that you have the latest updates installed and set up your preferences so that cookies are not automatically deleted. For Chrome, make sure that your browser is set up to allow pop-ups and that flash is turned off.
3. If you are using a mobile device, verify that you have an internet connection and that your mobile device is properly configured for accessing the web. Many smartphones now come with access to the internet through cellular networks rather than through specific providers such as Verizon or ATT. Check with your carrier to see if they offer free access to the internet through their networks for Salem State Portal users
How to get help on the Portal
If you need help logging in to the Salem State Portal, there are several ways to get assistance. Here are a few tips:
- Click on the "Help" link on the main toolbar. This will take you to a page with instructions on how to login.
- If you have trouble logging in, or if you're having trouble accessing any of the Portal's content, please contact them at [email protected] for assistance.