If you are having trouble logging in to the Rosetta Stone Support Portal, below we have outlined the steps you need to take to log in. If you still can't login, please submit a ticket to their support team and we will help you as soon as possible.
How to login to your Rosetta Stone Support Portal
If you're having difficulty logging in to your Rosetta Stone Support Portal, follow these simple steps:
1. Enter your email address and password into the login form on the homepage of your portal.
2. If you're having trouble logging in because you don't have the right password, click 'Forgotten Password?' on the login form and enter your email address and current password into the form that appears. A reset link will be emailed to you. Once you've received the reset link, enter it into the login form on your portal and re-enter your email address and current password.
3. If you still can't log in, please contact Customer Service using their online contact form.
How to submit a support ticket
If you are having trouble with the Rosetta Stone software, you can use their support portal to submit a ticket. To login, click this link: https://support.rosettastone.com/hc/en-us/requests/new?ticket_form_id=1&portal_id=1&service_type=support
How to access your account settings
If you forgot your password, or if you need to change it, click here. If you are having trouble logging in, please try the following:
1. Verify that you are using the correct username and password.
2. Make sure that your computer is connected to the Internet and that you have recent version of the Rosetta Stone software installed.
3. Click on “My Account” from the main menu and then click on “Forgot Password?” If prompted to enter your email address, enter your email address and click on “Submit”. If you do not have an email address associated with your account, please contact customer service for assistance.
4. Click on “Forgotten Password?” again and enter your new password. If you do not remember your new password, please enter your current username and current password and click on “Reset Password”. After resetting your password, please log in using the new password.
How to contact customer service
When you encounter problems with the Rosetta Stone software or online services, first try contacting customer service using the support portal. This guide will help you find your way around the support portal and get started troubleshooting your issue.
To get started, click on the "Support Portal" link on the main menu of the Rosetta Stone website. When you arrive at the support portal, you'll be prompted to enter your login credentials. If you don't have any problems logging in, you can then start exploring the various resources available on the support portal.
If you're having trouble logging in, please contact customer service using one of the following methods:
-Call toll-free: 1-800-RosettaStone (1-800-768-7243)
-Email: [email protected]
Please include your name, account number, and a description of your problem.
How to unsubscribe from emails and newsletters
If you no longer want to receive their emails and newsletters, please unsubscribe using the link in the footer of each email or by following the instructions on their sign-up page.
If you have any questions about unsubscribing, please contact them at [email protected]
How to change your password
If you have forgotten your password, please click here to reset it.
How to block access to your account
If you ever need to block someone from accessing your Rosetta Stone account, follow these steps:
1. Log in to your account.
2. Click "Account" on the top menu bar.
3. Under "Settings," click "Blocking."
4. To add a new blocking rule, click the "Add New Rule" button.
5. Enter the name of the person you want to block, and select whether you want to allow them to view your account or not. Click the "Block" button when you're done.