If you are having trouble logging into Prolexic Portal, then this guide is for you. In this article, we will show you how to login to Prolexic Portal using your username and password.
How to login to Prolexic Portal
If you have forgotten your Prolexic Portal login information, please follow these instructions to retrieve it.
1. Go to the login page at prolexic.com/login and enter your user name and password.
2. If you are not already logged in, you will be prompted to log in.
3. If you are still having difficulty logging in, please contact customer support at 888-870-7557 or [email protected] for further assistance.
Changing your password
If you forget your password, you can reset it by clicking the "Forgot Your Password" link on the login page. You will be asked to provide your email address and a new password.
Managing your account
If you have forgotten your login credentials, or if you need to reset them, please follow these steps:
1. Click the "Manage Your Account" link on the home page of the Prolexic Portal.
2. Enter your login credentials and click "Log In." If you are not already logged in, you will be prompted to log in.
3. If you are still having trouble logging in, please contact Prolexic Support for assistance.
Updating your contact information
If you have changed your contact information since last using Prolexic Portal, please follow these steps:
1. Log in to Prolexic Portal and click "My Account" on the top right menu.
2. Click "Profile" in the left column.
3. In the "Contact Info" section, enter your new email address and password into the appropriate fields.
4. Click "Save Changes."
Deleting your account
Prolexic Portal has a deleting your account feature which allows you to remove your account with just a few clicks. To delete your account:
- Go to the Account menu and select Delete my account.
- Enter your login credentials and click Submit.
- Your account will be removed within minutes.
Lost or stolen device?
If you have lost or have a stolen Prolexic Portal, please follow these steps:
1. Login to your account on their website by clicking on the "Log In" button in the top right corner of any page.
2. Click on "My Account" on the left side of the screen.
3. Click on "Device Management" on the right side of the screen.
4. If you have a device registered with Prolexic Portal, click on it in the list and then click on "Manage" in the upper right corner. If not, click on "Add New Device."
5. Enter your login information and click on "Login." If you don't remember your login information, click on "Forgot Your Password?" in the lower right corner and enter your email address and password to reset your password.
6. Click on "View Devices." You will now see all of your devices registered with Prolexic Portal listed under "Devices." If you don't see your device listed, please contact them at [email protected] for assistance locating it.
Conclusion
If you're having trouble logging in to Prolexic Portal, please check the following:
- Make sure you've entered your account password accurately.
- Make sure you're using the latest browser and plug-in versions.
- Try clearing your browser cache and cookies.