Proactis is a buyer portal that allows businesses to manage their buying needs in one place. In this article, we will show you how to login to Proactis and use the platform.
How to login to Proactis
If you are a new or returning customer, or need to update your account information, please login below. If you are having difficulty logging in, please email us at [email protected] and we'll help you out as soon as possible.
If you are an existing Proactis customer and need to update your contact information or billing information, please login below. If you are having difficulty logging in, please email us at [email protected] and we'll help you out as soon as possible.
Once logged in, you will be able to:
view your account balance and history;
update your contact information;
update your billing information; and
view product information for the products that you have purchased from Proactis.
How to search for products
If you're looking for a specific product, you can use the Proactis Buyer Portal's search function. To do this, first click on the "Products" tab on the left-hand side of the screen. This will display all of the products that are available on the Proactis Buyer Portal. From here, you can narrow your search by selecting one of the following options:
- by category (e.g. Orthotics, Prosthetics, Wound Care)
- by brand (e.g. Ace Bandages, Biomedica)
- by type (e.g. compression bandages, gauze pads)
- by price range (low to high)
Once you've selected a category, brand or type of product, you can start searching for products within that category or brand using the search bar at the top of the screen. You can also use the filters at the top of the search results page to further narrow your search. For example, you can choose to only show products that have a certain rating or have been reviewed recently. Once you've found a product that you're interested in, click on it to view more information about it and make your purchase
How to purchase products
If you are looking to purchase products from Proactis, then you will need to login first. To do this, follow these simple steps:
1. Go to the Proactis Buyer Portal homepage.
2. Click on the "Login" link in the top right corner of the page.
3. Enter your username and password in the appropriate fields and click on the "Log In" button.
4. You will now be taken to the main product page. Here, you can search for products that match your interests or browse through all of their available products.
5. Once you have found a product that you want to purchase, click on the "Add to Cart" button next to it.
6. After you have added all of the products that you want to purchase to your cart, click on the "Cart" button below it to continue shopping.
7. At the bottom of the page, you will see a "checkout" button. Click on it to continue shopping and complete your purchase process.
How to track your order
If you have placed an order with Proactis, you can track your order status and product information by logging in to your account on the Proactis Buyer Portal. To access the portal, visit www.proactis.com and select "My Account" from the navigation menu. Once you are logged in, click on "Orders" on the left-hand side of the screen to view your current order. You can also click on "Change Order Status" to update your order information or "View Order Details" to view product information for each item in your order. To view your entire order history, click on "History" under "Orders."
How to return products
If you are not satisfied with your purchase, please follow these simple instructions to return products:
1. Log in to the Proactis Buyer Portal.
2. Click on the "My Purchases" tab on the top right corner of the portal screen.
3. Select the product you would like to return and click on the "Return this Product" button on the right side of the product detail page.
4. Fill out the required information and click on the "Submit Return Request" button.
5. A return shipping label will be generated and sent to you via email. Print out the label and attach it to the returned product(s).
6. Send back the product(s) to: Proactis, Attn: Returns, 9585 Highway 90E South, Suite E100, Alpharetta, GA 30009-9998
How to contact Proactis
If you have any questions or problems logging in to your Proactis buyer portal, please feel free to contact them at [email protected]. To login, follow these simple steps:
1) Click on the "Login" link located in the upper left corner of the home page.
2) Enter your username and password in the fields provided and click on "Log In."
3) You will now be taken to the main login screen. Please enter your email address in the "Email Address" field and click on "Submit."
4) If you have purchased a subscription, you will now be taken to the "My Purchased Products" page where you can find all of your products and information related to them.