If you are having trouble logging in to the Postini Support Portal, follow these simple steps.
What is the Postini Support Portal?
The Postini Support Portal is an online resource for users of the Postini email archiving and collaboration suite. The Portal provides a single, centralized location where customers can find information about product features, support resources, and contact information for Postini customer service. The Portal also offers a variety of self-help tools, such as FAQs and knowledge Base articles, to help users resolve common issues.
How to Login to the Postini Support Portal
If you are having trouble logging into the Postini Support Portal, follow these steps:
1. Click the Login link in the top right corner of the portal.
2. Enter your email address and password.
3. Click Log In.
How to Access Your Account Settings
If you are having trouble logging into your Postini account, there are a few things you can do to troubleshoot the issue. The first step is to access your account settings by clicking on the “Account” tab in the main navigation bar and then clicking on the “Settings” link in the left-hand column. This will take you to a page where you can enter your login information. If this isn’t working, you can also try dialling (811) from any telephone and requesting assistance from their customer service team.
How to Contact Postini Support
If you are having any issues with theming the Postini Support Portal, please first check to see if there is an existing support thread for your specific issue. If not, please create a new support thread and include all of the following information:
-Your name (first and last)
-Your email address (required for troubleshooting purposes only)
-The issue you are experiencing
-A screenshot of the problem area if possible
How to Report a Problem
If you are experiencing a problem with Postini, please login to their support portal and submit a ticket. Our Support Team is available 24/7 to help resolve your issue.
1. Go to the support portal by clicking on the link below:
https://support.postini.com/en-us/article/how-to-login
2. Enter your credentials (username and password) to log in.
3. Click on “My Account” in the top left corner of the page.
4. Select “Ticketing” from the menu on the left side of the page.
5. Under “My Tickets,” find the ticket that you would like to submit and click on it. The information box that appears will contain all of the details about your ticket.
6. Complete all of the fields in the information box and click on “Submit Ticket” at the bottom of the page.
7. If you have additional questions, their support team is available 24/7 to assist you via their chat interface or by email ([email protected]).