If you're having trouble logging into your portal, there are a few things you can do to troubleshoot the issue. First, make sure that you're using the same username and password that you used when you created your account. If you're still having trouble logging in, try resetting your password. If that doesn't work, please contact customer support for assistance.
What are Portal Problems?
If you are having difficulty logging into your Portal account, there are a few possible problems that you may be experiencing. First, make sure that you have the most up-to-date browser and Flash player installed. If you're still having trouble logging in, try clearing your cache and cookies, and resetting your password. If none of these solutions work, please reach out to us for help.
We hope that this article has helped solve your Portal problems!
How to Fix Portal Problems
If you are having problems logging in to your Portal, there are a few basic steps that you can take to try and fix the issue. First, make sure that you have the latest version of Portal installed. If you are using a public Portal instance, be sure to check for updates regularly. Second, make sure that you have entered your Portal ID and Password correctly. Third, if you are still experiencing problems logging in, try clearing your browser cache and cookies. Finally, if all else fails, please feel free to reach out to us for assistance.
What to do if your Portal is not Working
If you are experiencing problems logging in to your Portal, there are a few things that you can do in order to troubleshoot the issue.
First, try restarting your Portal and computer. This can help clear any temporary files that may be causing the problem.
If that does not work, try opening your Portal in a web browser. If you are using an IP address instead of a login name and password, enter the IP address in the address bar of your browser and then click enter. If you are using a login name and password, type in the correct information and click login.
If those steps do not work, please contact your administrator for further assistance.