If you are having trouble logging in to your Portal Epi account, there are a few things you can do to try and remedy the problem. First, make sure that you have typed in your username and password correctly. If you still can't log in, try resetting your password by going to login.epi.com and clicking on "Reset Password". If those methods don't work, please reach out to customer service at 1-800-PORTAL-EO (1-800-766-7243) for assistance.
What is a Portal?
Portals are a new way to manage and access your online files and folders. They're a great way to keep everything organized and easy to find, without having to use folders on your computer. To create a portal, go to the Portal page in your File Explorer and click New Portal. You can then name your portal and choose a location for it (local files or network share). Once you've created your portal, you can access it by going to My Documents/My Portals in File Explorer. You can also open a portal from any app that supports file sharing (like Office 365 or Google Drive).
To login to your portal, go to My Documents/My Portals and enter the password that you set up when you created the portal. If you forgot your password, you can reset it by going to My Documents/My Portals and clicking Reset Password.
How do I sign in?
To sign in to the Portal Epi, you will need your username and password. If you have not created a Portal Epi account, you can create one by clicking on the “Sign In” link on the homepage.
How do I change my password?
If you have forgotten your password, or need to change it, follow these steps:
1. Log in to your portal account.
2. Click on "My Account" on the top right corner of the portal screen. This will take you to the account overview page.
3. On the left hand side of this page, under "Profile Settings," you will see a link called "Password." Click on this link.
4. You will be directed to a page where you can enter your current password and choose a new password. Make sure that you remember the new password! Once you have entered your new password, click on "Update Password."
5. You will be returned to the "Profile Settings" page and your new password will be active.
Can I use my school email address to sign in?
If you're a student at a participating school, you can use your school email address to sign in to Portal Epi. Just enter your login information below and hit "Sign In." If you don't have a school email address, or if you'd like to sign in using another account, please follow the instructions on the next page.
What if I forget my password?
If you've forgotten your password, there are a few things you can do to try and get back in.
1. If you have an email address associated with your account, you can enter that into the login form on the website.
2. If you registered for an account using a social media account, you can try and log in that way.
3. If you registered for an account using a username and password, you can try and enter that information into the login form on the website.
How do I get help if I have problems logging in?
If you're having trouble logging in to Portal Epi, there are a few things you can do to get help. You can contact their customer service team by phone or email, or chat with one of their experts on the Portal Epi chat room.
If all else fails, we have a guide on how to log in to Portal Epi if you're using a desktop computer.
Conclusion
If you are having trouble logging in to your Portal Epi account, there are a few things that might be causing the issue. First, make sure that you have the latest version of the Portal Epi app installed on your device. If you don’t have the latest version, we recommend downloading it from the App Store or Google Play store. Next, try resetting your password if you have one set up. Finally, if all of those remedies fail, please reach out to their support team for assistance.