If you're having trouble logging in to your Portal account, there are a few things you can do to troubleshoot the issue. In this article, we'll walk you through each step of the login process and explain what might be going wrong.
How to login to your Portal account
If you have forgotten your login information, you can easily reset your password by following these steps:
1. Go to portal.com and sign in.
2. Click on the account settings link at the top of the main page.
3. Under "My Account," click on "Reset Password."
4. Enter your new password in the "New Password" field and click on "Reset."
5. You will be prompted to confirm your new password by clicking on the "Confirm New Password" button.
How to change your password
If you have forgotten your Portal login information, there are several ways to change your password. You can also reset your password if you think someone has gained access to your account without your permission.
To change your password:
1. Log in to your account by going to portal.com and clicking on the login button in the top right corner of the screen. If you don't have an account yet, you can create one now.
2. Click on the "My Account" tab at the top of the page.
3. Under "Your Account Info," click on "My Password."
4. Enter your current password and confirm it by clicking on the "Change Password" button.
5. Confirm your new password by clicking on the "Update Profile" button and then submitting the form.
6. Click on the "Logout" button at the bottom of the page to finish changing your password and return to the login screen.
7. If you forget your password, you can reset it by entering your email address and choosing a new password from a list of options sent to that email address.
How to reset your password
If you have forgotten your Portal login password, or need to reset it, follow these steps:
1. In the top right corner of the Portal home screen, click the gear icon.
2. Under "Settings," click "Password."
3. Click "Forgot Password?"
4. Enter your email address and password, and click "Reset Password."
How to sign out of your Portal account
If you ever need to sign out of your Portal account, there are a few ways to do so. The most common way to sign out is to click the "Sign Out" link on the login page. If you're using a computer, you can also sign out by clicking the "Log Out" link on the home page. If you're using a mobile device, you can sign out by pressing the "X" in the top right corner of your screen and selecting "Sign Out."
Troubleshooting tips for logging in and out of your Portal account
If you're having trouble logging in or out of your Portal account, here are some troubleshooting tips to help get you started:
1) Verify your email address and password. Make sure you enter the correct email address and password into the login form on portal.edc.gov and use different passwords for different websites. If you're still having trouble logging in, try resetting your password.
2) Make sure your computer is connected to the internet and that your firewall is turned off. If you're using a public computer, make sure that you have admin access to the Portal server.
3) Try restarting your computer and opening Portal again. Sometimes problems can be fixed by restarting your computer.
4) If you're still having trouble logging in, please contact them at [email protected] or call their Customer Service Center at 1-855-EDC-GOVERNMENT (1-855-673-6837). We would be happy to help resolve the issue for you.