Polycom Admin Portal is a web-based tool that allows administrators to manage and monitor their Polycom IP Phones, voice and video systems, as well as other connected devices. In this article, we will show you how to login to the Polycom Admin Portal.
What is Polycom?
Polycom is a global communications company that provides voice, video, and text services to businesses and organisations.
The Polycom Admin Portal is a web-based application that helps administrators manage their organisation's voice and video communications infrastructure.
When you first login to the Polycom Admin Portal, you will be asked to provide your email address and password. After logging in, you will be taken to the main page of the portal.
To the left of the main page is a panel entitled "My Networks". This panel displays all of your organisation's voice and video networks. Each network has its own set of properties, such as ports and users.
To the right of the "My Networks" panel is a panel entitled "Accounts". This panel contains all of your organisation's accounts, including an account for your Polycom Admin Portal instance.
To access other features of the Polycom Admin Portal, such as creating new networks or accounts, click on the "More" link in the upper-right corner of the "My Networks" panel. This will take you to a new page containing more detailed information about each feature.
How to login to the Polycom Admin Portal
To login to the Polycom Admin Portal, follow these steps:
1. Click the login link in the upper right corner of the portal homepage. This will open a login form.
2. Enter your username and password. If you have two-factor authentication enabled, enter your second factor code as well.
3. Click the Login button to log in to the portal.
How to manage users and devices
Login to Polycom Admin Portal:
1. Log in to your Polycom Admin Portal using your administrator username and password.
2. In the top left corner of the screen, click the Users link.
3. In the Users section, click the name of the user or group you want to manage.
4. On the User Details page for that user or group, you can see their contact information, manage their devices, and enable or disable their account.
How to troubleshoot problems
If you are experiencing problems logging into the Polycom Admin Portal, there are a few things you can do to troubleshoot the issue. First, make sure that your browser and computer are up-to-date. If you are using a different browser or on a different computer, try using the default browser that is installed on your computer. If you are still having trouble logging in, try entering your administrator username and password instead of clicking "Login." If those methods still do not work, please contact Polycom Technical Support.
Conclusion
If you are having trouble logging into the Polycom Admin Portal, there are a few things to check. First, make sure that you have the latest version of the portal software installed on your computer. Second, try turning off all security features on your browser (including automatic updates) and reloading the portal page in question. Finally, if these steps don’t work and you still can’t log in, please contact support for assistance.