If you are having difficulty logging into the Optus Loop Portal, we have created a how-to guide below.
How to login to the Optus Loop Portal
If you are a new or returning user of the Optus Loop Portal, you will need to login in order to access all of the features and content available on the portal. The following steps will help you to create an account and login:
How to use the Optus Loop Portal
Optus Loop Portal is a website that allows customers to manage their account and billings online. To login, you will need your username and password. Below are instructions on how to set up your username and password:
To set up your username, click on the "My Account" link in the top right corner of the website. On the My Account page, you will see a section called "Username". Enter your desired username in this field and click on the "Save" button. You will now be able to access your account using thisusername.
To set up your password, click on the "Forgot Your Password?" link in the top right corner of the website. On the Forgotten Your Password? page, you will see a section called "Password". Enter your desired password in this field and click on the "Generate New Password" button. You will now be able to access your account using thispassword.
How to find your account details
If you have lost your login details or just want to check if your account is still active, you can find your account details by following these simple steps:
1. Log in to the website and click on the 'My Account' link in the top right-hand corner of the page.
2. In the 'My Account' section, you will see your name and email address. Click on the corresponding link to view your account information.
How to change your password
If you have forgotten your password, or need to update it, you can do so here.
How to report a problem with the Optus Loop Portal
If you experience any problems with the Optus Loop Portal, please follow the steps below to report it.