Olympus Repair Portal is a great resource for Olympus camera repairs. The Repair Portal has step by step instructions on how to login, find your repair needs, and make a repair request.
How to login to Olympus Repair Portal
If you have forgotten your login information or if you have lost your user ID and password, please follow these instructions to regain access to the Olympus Repair Portal.
1. Click on the "Login" link at the top of the page.
2. Enter your user ID and password in the appropriate fields.
3. Click on the "Log In" button to log in to the portal.
How to find your account number
If you have forgotten your account number, you can find it by following these steps:
1. Go to the Account Menu on the Home Screen.
2. Select “My Account” from the menu.
3. Enter your email address and password into the appropriate fields and click “Login”.
If you have forgotten your password, you can reset it by following these steps:
1. Click the “Forgot Password” link on the My Account screen.
2. Enter your email address and new password into the fields provided and click “Reset Password”.
How to reset your password
If you have forgotten your password, or if you have changed your password and cannot remember what it was, you can reset it using the login portal.
To reset your password:
1. Go to the Olympus Repair Portal at:
https://repairportal.olympus.com/
2. In the upper right corner of the screen, click on the Settings icon.
3. On the Settings screen, click on the Password tab.
4. Type in your email address in the Email field and click on the Reset Password button.
5. You will be prompted to enter your new password in the new Password field and click on the Submit button.
How to make a claim
If you have a broken or malfunctioning Olympus camera, the best way to get it fixed is through the Olympus Repair Portal. This portal allows you to make a claim and have your camera repaired or replaced.
To use the portal, first login using your email address and password. If you don’t have an account, you can create one free of charge. Once you’re logged in, click on the “Claim a Camera” link on the left-hand side of the screen.
In the “Claim a Camera” form, provide as much information about your camera as possible. This includes the serial number, make and model number, and location (ie: country) where it was purchased.
Next, attach photos of the camera that show the damage or malfunction. If you don’t have any photos, you can also provide a description of what happened to your camera.
Once you’ve submitted all of the information required, wait for a response from Olympus. Depending on the severity of the issue, your camera may be fixed or replaced.
How to submit a repair request
If you have a problem with your Olympus camera, the best way to solve it is to submit a repair request through the Olympus Repair Portal. This website provides a step-by-step guide on how to login and submit a request. Once you have registered and logged in, you will be able to see all of the repairs that are currently available for your camera model. You can then select the repair that you require and fill out the required information. Once you have submitted your request, a member of the Olympus team will contact you to confirm the repair and discuss any additional details.
How to receive an email notification when a repair is completed
If you are registered with Olympus Repair Portal, you will be automatically notified when a repair is completed. If you're not registered, or if you're having trouble registering, please visit their registration page for more information.
How to contact Olympus Support
If you are having difficulty with your Olympus camera, or if you need help troubleshooting a problem, their repair portal can help. To login, follow these steps:
1. Go to the Olympus Support website at support.olympus.com
2. Click on the "Login" link in the upper right corner of the homepage
3. Enter your email address and password in the appropriate fields and click on "Log In"
4. You will now be taken to the "Support Portal" page. Here, click on the link called "My Devices."
5. On this page, you will see a list of all of your Olympus cameras and lenses that are registered to your account. If you have more than one device, please select the one that you are having trouble with from this list and click on the "Access" link next to it. This will take you to a page where you can enter your camera's serial number and other relevant information for troubleshooting purposes. After filling out this information, click on "Submit."
6. You will now be taken to a page where you can view all of the problems that have been reported for your device within the last 30 days. This
Conclusion
If you're having trouble logging in to the Olympus Repair Portal, please follow these steps:
1. Make sure that your browser is up-to-date and that you have cookies enabled.
2. Check if you entered your portal username correctly; if not, try entering it again and adding a space between the last letter of your username and the @ symbol.
3. Double check that you are using the correct password (it should be at least 8 characters long). If all else fails, contact customer service for help.