If you are an Ola Parent, you need to login to your Parent Portal to manage your account and book rides for your children. Here's how you can do it:
1. Go to olaparentportal.com and sign in.
2. In the main menu, click on "My Account".
3. On the My Account page, click on "Login".
4. Enter your email address and password in the appropriate fields and click on "Log In".
5. You will be redirected to the Parent Portal home page.
How to login to Ola Parent Portal
If you are a parent and have an account with Ola, you can login to the Parent Portal to get information on your child's ride, track their location, and more. Here's how to do it:
1. Log in to your Ola account.
2. Click on the menu icon in the top right corner of the screen and select 'Parent Portal'.
3. You'll be prompted to enter your credentials. If you've already logged in, just enter your login ID and password. If not, you'll need to provide your email address and create a new password.
4. Once you've logged in, you'll be taken to the Parent Portal home page. On this page, you'll see all of the information about your child's rides that you have access to. You can also view their location at any time by clicking on the 'Track' button next to their name.
Changes to the Parent Portal
The Ola Parent Portal has undergone some changes, which are detailed below. If you have any queries or issues accessing the Parent Portal, please feel free to contact them at [email protected].
Login Method:
The Parent Portal now uses a login method that is separate from your account. You will need to create a new login using your email address and password to access the Parent Portal. You will not be able to use your account username and password to log in. If you have any questions about this change, please contact them at [email protected].
New Features:
-Parent Portal now includes a section for reporting safety concerns and incidents. This will allow parents to easily report problems with the app and help us improve its safety features.
-The Parent Portal now includes a section for managing school schedules and bookings for children. This will make it easier for parents to organise their children's school life and book appointments together.
Login Problems
If you are having login problems with your Ola Parent Portal account, follow these steps:
1. Check if you have enabled two-factor authentication (2FA) on your account. If you have not, follow the instructions here to enable it.
2. Make sure that you have entered your Ola username and password correctly. If you still have difficulty logging in, please try the following tips:
a) Reset your password by clicking on the "Forgot Password" link on the login page. Enter your email address as the new password reset code and hit "Reset Password".
b) If you have not changed your password since last logging in, try using one of the alternate passwords that we have listed below if it is not working for you.
3. If neither of these solutions help, please email us at [email protected] with a screenshot of your login page and we will help you troubleshoot further.
Conclusion
If you are an Ola parent and want to manage your account, or access your child’s account, follow these steps: