Northeast Health Patient Portal is a patient portal that allows patients to access their medical records, view appointment information, and communicate with their doctors online. In this article, we will show you how to login and use the Patient Portal.
How do I login to the Northeast Health Patient Portal?
To login to the Northeast Health Patient Portal, you will need your patient number and password. To obtain your patient number, please visit their website and click on "Login." On the next screen, you will be prompted to select your primary care provider. Once you have obtained your patient number, go to their website and click on "Login." Enter your patient number and password into the appropriate fields and click on "Log In."
What are my user rights and responsibilities?
The Northeast Health Patient Portal provides patients with easy access to their medical records and health information. Patients have the right to view their medical records, request copies of their records, and change contact information.
Patients also have the responsibility to keep their personal information up-to-date and to protect their privacy. For more information on patient rights and responsibilities, please read their Privacy Policy.
How will I know if I have a problem with the Patient Portal?
If you are experiencing any problems logging into the Patient Portal, please check the following:
- Is your computer properly connected to the Internet?
- Have you recently updated your browser? Northeastern Health is working hard to make sure all of their websites are functioning properly, but sometimes updates can cause glitches. Please go to your browser's Help Menu and check for updates (such as Flash or Java) and install any necessary updates. If you're still having problems, please contact Northeast Health's Technical Support team at 1-800-494-8102.
- Are you using a touch screen device? Northeastern Health has developed a Patient Portal that is optimized for touch screens. If you are having trouble using the Patient Portal on a touch screen device, please disable "sticky fingers" from your device's settings. To disable sticky fingers:
1. Hold down the "Windows" key and press "R".
2. Type "msconfig" in the Run dialog box and click OK.
3. Click on the "Hardware" tab.
4. Find "Input Devices" and double-click on it to open it.
5. In the
How can I change my personal information?
If you have registered with the Northeast Health Patient Portal, you can change your personal information by logging in and clicking on "My Account" on the top right corner of the homepage. From there, you will be able to update your contact information, choose a password, and update your profile photo.
What should I do if I think someone has violated my user rights or privacy?
If you believe that someone has violated your user rights or privacy, please contact Northeast Health's Patient Portal Help Desk at (877) 921-1900.
What should I do if I think someone is using my personal information without my permission?
If you believe that someone is using your personal information without your permission, the first thing you should do is contact Northeast Health directly. Northeast Health will work with you to create a password-protected account that you can use to access your personal information. You will also be able to block specific individuals from accessing your information.
How can I report a problem with the
Northeast Health Patient Portal?
If you have issues logging in or using the Northeast Health Patient Portal, please let us know. Our team can help resolve any problems you may experience. Here are some tips for reporting a problem with the portal:
-Visit their website and click on the "Contact Us" link on the homepage.
-Fill out the form and provide as much detail as possible about your issue.
-Please include your name, email address, and phone number so that we can follow up with you.