If you're like most website visitors, you probably open your browser and attempt to log in right away. But if you're using a Rapid Portal site, chances are you'll have to first enter some basic information such as your username and password. In this article, we'll show you how to login to Rapid Portal sites using your username and password.
How to login to Rapid Portal
If you are having trouble logging in to Rapid Portal, first make sure that you have the latest version of the application installed on your computer. Next, check to see if you are using the default login credentials. If you are not sure what your login credentials are, please refer to the documentation provided with your Rapid Portal installation.
If you are still having trouble logging in, we recommend that you try one of the following solutions:
1. Reset your password by clicking on the “Forgot Your Password?” link on the main menu and entering your email address in the “Create A New Password” field. You will then receive an email containing a link to reset your password.
2. If you do not have access to your original Rapid Portal login credentials, you can reset your password by entering your email address and new password into the “Create A New Account” form on their website. You will then be prompted to create a username and password. After creating an account, you will be able to log in to their website using this information.
How to change your password
If you have forgotten your password, or have changed it and don't remember what it is, you can change it here.
How to add an e-mail address
Adding an e-mail address to your Rapid Portal account is easy and can be done in a few simple steps.
1. Log into your Rapid Portal account and click on the "Settings" tab.
2. Under the "Account Settings" heading, click on the "Email Address" button.
3. Enter your desired e-mail address into the text field and click on the "Update Profile" button.
4. Your e-mail address is now added to your Rapid Portal account and is ready to use!
How to disable password recovery
In order to prevent unauthorized access to your Rapid Portal account, you can disable password recovery. To do this, follow these steps:
1. Log in to your Rapid Portal account.
2. Click the “My Account” link in the top right corner of the page.
3. Under “Settings,” click “Password Recovery.”
4. On the “Password Recovery” page, uncheck the box next to “Enable password recovery.” Click “Save Changes.”
How to report a security issue
You can report a security issue by clicking on the "Report a Security Issue" link in the footer of their website.
If you have any questions about how to report a security issue, please email us at [email protected].