Convergys is a leading global provider of customer engagement management (CEM) solutions. As part of their portal, you can access a variety of tools and resources to help you better serve your customers. This guide will show you how to login to your Convergys portal, so that you can start using the tools and resources available to you.
How to login to My Convergys Portal
If you are not already logged in, first click the Login link on the top right of the My Convergys Portal home page. Type in your user name and password, and then click Log In. If you have forgotten your user name or password, click Reset Password.
If you are already logged in, you can access the Blog section by clicking the Blog link on the top left of the My Convergys Portal home page.
How to manage your profile
If you are new to Convergys Portal, or if you have forgotten your login credentials, this guide will help you get back in touch with Convergys.
How to change your password
If you have forgotten your Convergys portal login password, or if you want to change it, follow these steps:
1. Log in to your Convergys portal.
2. Click on the "My Account" link in the top left corner of the screen.
3. In the "My Account" window, click on the "Password" link.
4. Enter your old password in the "Passwords" field and click on the "Change Password" button.
5. Confirm your new password by clicking on the "Confirm New Password" button and then log out of your Convergys portal.
How to unsubscribe from notifications
If you no longer wish to receive notifications from Convergys, please follow the instructions below:
1. Log in to your Convergys portal.
2. Click on the 'Notifications' link in the top right-hand corner of the page.
3. On the 'Notifications Preferences' page, uncheck the box next to the email address that you no longer wish to receive notifications from Convergys.
How to access your account history
If you forgot your Convergys login or need to reset it, follow these simple steps:
1. Visit the login page on convergys.com.
2. Enter your email address and password.
3. Click the "Forgot Your Password?" button.
4. Enter your email address again and click the "Reset Password" button.
Conclusion
Convergys Portal, formerly known as TeleCentral, is a customer portal that allows you to manage your customer relationships and communications in one place. The login process is simple and straightforward, so whether you are new to Convergys Portal or have used it in the past, this article will walk you through the steps of logging in and getting started. Be sure to bookmark this page for future reference!