Mpesa is Kenyaβs leading mobile money transfer service. It is a popular e-money service in Kenya, and many Kenyans use it to send and receive money. In this article, we will show you how to login to the Mpesa web portal.
How to login on Mpesa Web Portal
If you are looking for ways to login on the Mpesa Web Portal, you have come to the right place. Here, we will show you how to access your account and manage your transactions.
To start, open the Mpesa Web Portal at www.mpesa.co.ke and click on Sign In in the top right corner of the homepage. Enter your username and password and click on Log In. If everything goes well, you will be taken to the Homepage where you can see all your active transactions and account information.
How to add bank accounts on Mpesa Web Portal
Adding bank accounts to the Mpesa Web Portal is pretty straightforward. The first thing you need to do is open the Web Portal and sign in. Then, on the main menu, select "My Accounts."
Once you're in your My Accounts page, click on the "Add Account" button and fill out the required information. You'll need to provide your account number, user name (the name you use when logging in to the portal), and password. Once you've filled out all of the necessary fields, click on the "Submit" button.
You'll now be taken to the "Accounts Added" page. Here, you can see all of the bank accounts that have been added to the portal. To add a new bank account, simply click on the "Add New Account" button and fill out the required information.
Once you've completed adding your new bank account, click on the "Submit" button to finalize your changes.Congratulations! You've now added a new bank account to your MpesaWeb Portal!
How to delete bank accounts on Mpesa Web Portal
If you want to delete a bank account on the Mpesa Web Portal, you will first need to login to the portal. Once you are logged in, click on the Accounts tab on the left-hand menu. Then, click on the Bank Accounts button in the top toolbar and select the bank account you want to delete from the list of accounts displayed. On the next page, you will be asked to confirm your decision to delete the bank account. Once you have confirmed your decision, click on the Delete button to finish.
How to change your password on Mpesa Web Portal
If you forget your password on the Mpesa Web Portal, follow these simple steps to change it.
1. Log in to the Mpesa Web Portal.
2. Click on your name at the top of the screen.
3. On the left-hand side of the screen, click on βMy Profileβ.
4. On the My Profile page,click on βChange Passwordβ.
5. Enter your current password and new password and click on βSubmitβ.
6. You will now be logged out of the Mpesa Web Portal and will need to log back in with your new password to continue using it.
How to report a problem on Mpesa Web Portal
If you encounter a problem while using the Mpesa Web Portal, you can report it by filling out the following form:
1. Click on βReport a problemβ in the upper right corner of the screen.
2. The form will open.
3. Complete all the required fields and click on βSubmitβ.
4. A message will appear indicating that your report has been submitted.
5. You will receive an automated response informing you of the progress of your report.