Recently my Moto G (2nd Gen) lost its web portal login information. I have tried the reset settings but no luck. Any ideas on how to get back into the portal?
Moto G Lost Phone Web Portal how to login
When your Moto G phone is lost or stolen, you may need to use the web portal to reset your password and restore your account. Here are instructions on how to log in to the web portal:
1. From any computer, open Google Chrome browser.
2. In the address bar, type: \\"http://moto.google.com/motorola/\" (without the quotes).
3. Log in with your email address and password. If you don't have an account, create one now.
4. On the main page, click My Account.
5. Click Reset Your Password. Enter your current password and click Reset Password.
6. Type a new password and confirm it by clicking Change Password again. You're all set!
How to use the Moto G Lost Phone Web Portal
If you've lost your Moto G, or if it's just not working right, there's a Web Portal you can use to get help. The Web Portal is available at motog.com/lost-phone. To use it, first sign in to your account. Then, on the main page, click the "My Moto G" link in the top left corner. On the My Moto G page, under "Lost Phone," click the "Web Portal" link. On the Web Portal page, enter your phone's IMEI number (found on the back of your phone) and tap "Submit." You'll be taken to a page where you can enter your account information, request a new phone or reset your password. You can also get help downloading apps and games, manage notifications, and more.
How to reset your password
If you have forgotten your Moto G phone's password, there is a quick and easy way to reset it. First, locate the "Settings" app on your Moto G phone. Then, under "Accounts & Security," tap on "Password." Enter your old password and tap on "Reset Password." You will then be asked to enter a new password. Make sure you remember this new password because you will need to use it to login to the web portal when your device is lost or stolen.
How to unsubscribe from email notifications
If you no longer want to receive email notifications for new blog posts, you can unsubscribe by following the instructions below.
To unsubscribe from email notifications:
1. Open your Moto G's web portal (http://moto-g.com).
2. Click on the "Settings" link in the upper-right corner of the page.
3. Scroll down to the "Notifications" section and click on the "Unsubscribe from Email Notifications" button. You will now be able to discontinue receiving blog post notifications without affecting your current viewing history.
How to report a problem
If you have a problem with your Moto G, the first thing to do is to try to solve it yourself. If that doesn't work, you can contact customer support. Here's how to do each:
1. If you're using the web portal, go to moto.com/support and enter your account information. Click the "Report a problem" link in the upper right corner of the page. You'll need your model number, serial number, and phone type (Android or iOS).:
2. If you're using a mobile app, go to moto.com/support and sign in. Tap the "Report a problem" link in the upper right corner of the screen. You'll need your model number, serial number, and phone type (Android or iOS).:
3. If you're using a desktop app, go to moto.com/support and open the "My Account" page. Under "Phone & Device," click the "Report a problem" link in the upper right corner of the screen. You'll need your model number, serial number, and phone type (Android or iOS).: