If you have been using the Mimecast Admin Portal to manage your email addresses, contact lists, and other communication data, you will want to know how to login. In this article we will show you how to login to the Admin Portal, and provide examples of what you can do while logged in.
How to login to the Mimecast Admin Portal
To login to the Mimecast Admin Portal, follow these steps:
1. Open the Mimecast Admin Portal at https://admin.mimecast.com/.
2. Click on the Login link in the top-right corner of the screen.
3. Enter your Mimecast administrator username and password in the fields provided and click on Login.
4. You will be redirected to the main Mimecast Admin Portal page.
How to add a new user
If you're looking to sign up for Mimecast, the first thing you'll need to do is create an account. To do this, navigate to the Admin Portal and click on the "Users" tab. From here, you can add a new user by filling out the following fields: Name, Email Address, Password (12 character minimum) and Confirm Password. Once you've completed these fields, click "Create User." You'll then be redirected to the newly created user's dashboard. Congratulations! Your new user has been created!
How to add or remove users from an account
If you need to add or remove users from an account, you can do so through the Mimecast Admin Portal. To login to the portal, follow these steps:
1. Click on the Admin link on the main menu in Mimecast.
2. In the left-hand pane, click Users.
3. In the right-hand pane, select the user you want to manage.
4. On the Edit User page, you will see options to Add User, Remove User, and Change Password.
5. To add a user, click on Add User and enter the user's credentials. You can also specify the user's role in Mimecast (for example, Administrator or Publisher).
6. To remove a user, select the user and click on Remove User. You will be prompted to confirm the removal.
7. To change a user's password, select the user and click on Change Password. You will be prompted for new password information and then log out of your Mimecast account.
How to view and manage roles for users
The Mimecast Admin Portal allows you to view and manage roles for users. To login to the Admin Portal, follow these steps:
1. Enter your Mimecast account credentials in the login form on the Admin Portal home page.
2. Click the Roles link on the left side of the screen.
3. On the Roles page, click the Users link next to a role you want to view details for. The details for that role's user are displayed on the right side of the screen.
You can also manage roles by clicking the Manage Roles button on the Users page and then selecting a role from the list that appears.
How to disable and enable accounts
To disable an account, login to the Mimecast Admin Portal and click on the "Accounts" link in the left-hand navigation panel. On the Accounts page, select the account you want to disable and click on the "Disable Account" button. You will be prompted to confirm your decision.
To enable an account, login to the Mimecast Admin Portal and click on the "Accounts" link in the left-hand navigation panel. On the Accounts page, select the account you want to enable and click on the "Enable Account" button. You will be prompted to confirm your decision.
How to change passwords for users
If you need to reset a user's password, follow these steps:
1. Log in to the Mimecast Admin Portal as an administrator.
2. Click Users in the left navigation bar.
3. Select the user you want to change passwords for.
4. In the Password field, enter the new password for the user.
5. Click Change Password. The user's account will be updated with the new password and a confirmation message will be displayed informing you that the password has been successfully changed.
How to troubleshoot errors when logging in
If you are having trouble logging in to the Mimecast Admin Portal, there are a few things you can do to try and troubleshoot the issue. First, make sure you have the latest version of the Mimecast Admin Portal installed on your computer. If you are using a web browser, you can visit their website and download the latest installer. You can also try accessing the Mimecast Admin Portal through a different web browser or device. If you are using a desktop client, make sure that your firewall is not blocking access to the Mimecast Admin Portal. If you are using a mobile app, make sure that your mobile network is not blocking access to the Mimecast Admin Portal. Finally, if you are still experiencing issues logging in, please contact them at [email protected] and we will help you troubleshoot the issue.