If you are a military member or family member relocating with the Military Relocation Team (MRT), you will need to login to your MRT account in order to get started. Here are the steps you need to take to sign in:
1. Go to https:// tenantportal .militaryrelocationteam.mil and follow the instructions on the screen.
2. Enter your MRT ID number and password, which you will be given when you register for your MRT account.
3. Click "Log In."
4. You will now be taken to the My Account page, where you can see all of your current MRT information, as well as manage your subscription preferences and contact them if you have any questions or concerns.
How to create an account
If you are a military relocation team tenant, you can create an account to manage your properties, add or remove tenants, and more.
To create an account, click the "Create Account" link in the header of the page. You will need to enter your email address and password. After you have logged in, you can explore the site to learn more about how it works.
How to login
To login to the Military Relocation Team Tenant Portal, please enter your User ID and Password. If you have forgotten your User ID or Password, please contact customer service at 1-866-946-8281.
How to change your password
If you forget your password, you can change it by following these steps:
Click the "Login" link at the top of the page. Enter your email address and password. Click the "Forgot Password?" button. Click the "Change Password" button. Enter a new password and confirm it.
How to check your account information
If you have forgotten your login credentials, please follow the instructions below to retrieve them.
1. Click on the "My Account" link located in the top right corner of the homepage.
2. Log in using your username and password. If you have forgotten your login credentials, please enter your email address in the "Forgot Password" field and click on the "Reset Password" button. You will receive an email notification with instructions on how to reset your password.
How to contact the Military Relocation Team
If you have any questions or problems with the Military Relocation Team Tenant Portal, please don't hesitate to contact them. Our customer service staff is available 24/7 to help you.
To reach their customer service team, please:
-Call 1-877-CALL MILITARY (1-877-225-5762) and press 1 for customer service
-Visit their website at www.militaryrelocation.gov and click on "Contact Us" in the upper right corner of the page
-E-mail us at [email protected]