If you're looking for a voice-based administration portal for your Lightpath Hosted PBX, you've come to the right place. In this article, we'll show you how to login to the Lightpath Hosted Voice Admin Portal using your administrator account credentials.
What is Lightpath Hosted Voice Admin Portal?
Lightpath Hosted Voice Admin Portal is a cloud-based voice platform that offers administrators the ability to manage their voice estates from a single interface. Administrators can see all of their users and properties, as well as create, edit, or delete voice messages and routing profiles. The portal also provides access to reports and analytics, and allows administrators to add new users or routes quickly and easily.
How to login to the Lightpath Hosted Voice Admin Portal?
If you are new to the Lightpath Hosted Voice Admin Portal, or have forgotten your login credentials, follow these simple steps to retrieve them:
1. Log into your account on the portal by clicking on the "Login" button in the top left corner of the home page.
2. In the " Login Information " field, enter your username and password. If you have forgotten your login credentials, click on the "Forgot Your Login Info?" link below and we will help you retrieve them.
3. After you have logged in, click on the "My Account" tab at the top of the page to view your account information. Underneath your user name, you will see a row with a "Login ID" value. This is where you will find your login credentials.
4. If you have saved a copy of your login credentials, click on the "Saved Credentials" link to view them. You can also reset your password by clicking on the "Reset Password" link below.
How to access your voice administrator account?
If you are having trouble logging in to your Lightpath Hosted Voice Admin Portal, there are a few steps that you can take to try and correct the issue. First, make sure that you have the latest version of the portal software installed on your computer. If you do not have the latest version, you can download it from their website. Once you have the software installed, try entering your administrator username and password into the login form on the portal page. If that does not work, there may be a problem with your internet connection or firewall settings. In order to troubleshoot this issue, you can try connecting to the portal through a different internet connection or by disabling your firewall temporarily.
How to reset your password?
If you have forgotten your password, please follow these steps to reset it:
1. Log in to your Lightpath Hosted Voice Admin Portal account.
2. Click the "Forgot Your Password?" link on the upper-right corner of your homepage.
3. Enter your login name and password, and click the "Reset My Password" button.
4. You will be asked to confirm your request to reset your password. Click the "Reset My Password" button again to finish.
How to troubleshoot voice issues?
If you are having voice issues with your Lightpath Hosted Voice Admin Portal, follow these steps to troubleshoot the issue:
1. Check the network connection. Make sure your network is connected and running smoothly.
2. Check your phone's settings. Make sure that you have the latest software and firmware installed on your phone and that you have enough battery life.
3. Check your network settings. Make sure that the port number for your Lightpath Hosted Voice Admin Portal is correct and that your firewall is not blocking the port number from being used.
4. Verify that you are using the correct login credentials for your account. Be sure to type in the full login name and password as shown in the user interface of your Lightpath Hosted Voice Admin Portal, not just the username and password.
How to create new users and roles in the Lightpath Hosted Voice Admin Portal?
If you want to create new users or roles in the Lightpath Hosted Voice Admin Portal, follow these steps:
1. Click on Users and Roles in the left navigation panel.
2. Click on New User in the right navigation panel.
3. Fill out the fields with your user information.
4. Click on the Create button to create your new user.
5. Click on the Role dropdown menu and select a role that you want to create for your user.
6. Fill out the fields with the role information and click on the Create Role button to create the role.
How to export your voice data from the Lightpath Hosted Voice Admin Portal?
If you ever need to export your voice data from the Lightpath Hosted Voice Admin Portal, here is how to do it. First, open the portal and click on the gear icon in the top right corner. This will open up the settings menu.
Next, click on the "Voice" tab and under "Export Voice Data" select "Export All Data." This will export all of your voice data into a file that you can store elsewhere.