Jefferson Stonebriar is a retirement community that offers residents access to a variety of services, both online and in person. In this article, we'll show you how to login to the resident portal and get started using its many features.
How to login to Jefferson Stonebriar Resident Portal
If you are not already logged in to the Jefferson Stonebriar Resident Portal, you can sign in by following these steps:
1. In the upper left corner of the homepage, click on "Login."
2. Enter your user name and password. If you have not previously registered with Jefferson Stonebriar, you will be prompted to do so.
3. Click on "Log In." You will now be able to access all of the features of the portal.
How to change your password
If you forgot your password, or if you want to change it, follow these simple steps:
1. Log in to your account at Jefferson Stonebriar Resident Portal.
2. Click on "My Account" in the top navigation bar.
3. In the "Password" field, type the new password.
4. Click on the "Update Password" button.
5. Click on the "Login" button to return to the main page of Jefferson Stonebriar Resident Portal.
How to report a issue on the portal
If you are having trouble logging in to the Jefferson Stonebriar Resident Portal, please follow these steps:
- First, make sure that you have the latest version of the portal software installed on your computer. You can download it from https://www.jeffersonstonebriar.org/resident-portal/.
- If you are using a desktop computer, first open the portal software. Then go to the “Help” menu and select “About Portal.” You will see a version number at the bottom of the window. If you are using a laptop or tablet, open the portal software and connect to the internet. Once you are connected, click on “Login.” You will see a login screen with your user name and password listed.
- If you are having trouble logging in, please try one of these solutions: (1) Make sure that you are spelling your user name and password correctly. (2) Try changing your user name and password if they have been changed recently. (3) Reset your login credentials by clicking on “Reset Login Credentials” under “Help” in the
How to view your account information
To view your account information, log in to the Jefferson Stonebriar Resident Portal.
How to contact Jefferson Stonebriar
Jefferson Stonebriar is a resident portal service that allows you to manage your account, view your account balance, and schedule maintenance. Follow these instructions to login and access your account.
1. Click the "Log In" link on the top right corner of the home page.
2. Enter your username and password in the appropriate fields. If you have forgotten your password, click the "Forgot Your Password?" link and enter your email address in the "Email Address" field. The Jefferson Stonebriar team will send you a link to reset your password.
3. Once you have logged in, you will be able to: -View your account balance -Schedule maintenance -Manage your personal information -Contact Jefferson Stonebriar