If you have been experiencing problems logging into your Incontact Support Portal, follow these steps to resolve the issue.
How to login to your Incontact Support Portal
If you have forgotten your password, or need to reset it, please follow these instructions:
1. Visit the login page and enter your email address and password. If you have forgotten your password, click the "Forgot Your Password?" link on the login page.
2. If you have not yet registered for an account with Incontact Support Portal, you will be prompted to do so. Click the "Register" button in the top-left corner of the login page to create an account.
3. Once you have logged in, click on the "My Account" tab at the top of the page. You will see a list of all of your interactions with Incontact Support Portal (including contact information and contact history). Click on the "Reset My Password" link next to any contact that you would like to reset your password for. Enter your new password in the "New Password" field and click on the "Reset My Password" button.
How to use the Incontact Support Portal
The Incontact Support Portal is a web-based tool that helps you manage your support issues. To use the Portal, you first need to login. Here's how:
1. Go to https://support.google.com/contactus/.
2. In the upper right corner of the screen, click Sign In.
3. Enter your Google account email address and password, and then click Sign In.
4. If you have more than one Google account, enter the email address and password for the account that you want to use for the Portal.
5. Click Log In at the top of the page to open the Portal.
How to change your password
If you have forgotten your password, please follow these steps to reset it:
1. Click the "Forgot your password?" link in the login screen.
2. Enter your email address and click the "Reset Password" button.
3. Enter your new password and click the "Submit" button.
4. You will receive an email with a link to reset your password. Click the link to reset your password.
How to unsubscribe from email notifications
If you no longer wish to receive email notifications from the Incontact Support Portal, you can unsubscribe by following these simple steps:
1. Log in to the Incontact Support Portal.
2. Click on the "My Account" tab.
3. Under "Account Settings," click on the "Notifications" link.
4. On the "Notifications" page, find the notification you wish to unsubscribe from and click on the "Unsubscribe" button next to it.
How to manage your account preferences
If you need to login to your contact support portal account, follow these steps:
1. Click the Login link in the top right corner of the homepage.
2. Enter your username and password, and click Log In.
3. If you have enhanced security enabled, you will be prompted to enter your two-factor authentication code.
4. The Welcome page will appear.
5. Click My Preferences at the top of the page.
6. On the My Preferences page, under Account Type, select Contact Support Portal account from the drop-down menu.
7. Under Account Settings, make sure that the account is enabled and that your email address is correct.
8. Under My Settings, make sure that you have selected the Enable Profile Sharing check box if you want others in your company to be able to view your contact support portal profile information (profile picture, name, and bio).
9. Under Comments, make sure that you have selected Allow Comments If Contact Support Portal is Enabled on My Account Details Page so that you can leave comments on support tickets that are assigned to you.
How to submit a support request
If you need to submit a support request, you can login to the InContact Support Portal. To login, go to https://support.incontact.com/login and enter your email address and password. Once you are logged in, you will be able to submit support requests online.
Conclusion
If you are having trouble logging into your Incontact support portal, here is a list of instructions that may help. If you still have trouble getting through to their support team, please let us know and we will do their best to get you sorted out as soon as possible. Thank you for choosing Incontact!