If you're like most hotel guests, you probably know how to login to your Hilton account online - just enter your user name and password. But what if you can't remember your user name or password? Or what if you're traveling and can't access your home computer? Then you may need to use Hilton's Captive Portal.
Hilton Captive Portal Overview
Hilton Captive Portal is a secure online application that allows guests to manage their reservations, check-in, and room status. In order to access Hilton Captive Portal, guests must first create an account and then enter their reservation number. After logging in, guests can view their reservation information, including room type and occupancy, check-in status, and more.
How to login to Hilton Captive Portal
If you're a Hilton guest and have forgotten your login information or need to reset your password, follow these steps:
1. Log in to your account on hilton.com or the Hilton App.
2. Click "Forgotten Your Password?" in the Account section of the website or app.
3. Enter your email address and click "I've Forgotten My Password" to get started.
4. Select the date range for which you would like to retrieve your login information and click "Continue."
5. Enter your current login name and password, and click "OK." If you don't have a current login name, enter "Hilton Guest" and your last name, then click "OK."
6. You will now receive an email with instructions on how to reset your password if you haven't done so already.
How to use Hilton Captive Portal
If you're a Hilton Rewards member, you can use their captive portal to login to your account and manage your points.
To use the captive portal, first sign in to your Hilton account.
Then, click on the captive portal icon in the upper right corner of the page.
Enter your user name and password, and click on the "Login" button.
You'll then be taken to the login screen for your hotel.
Click on the "Forgot Password?" link next to your user name, and enter your email address if you've forgotten your password.
You'll then be prompted to enter new password.
If everything looks good, click on the "Login" button.