If you are having trouble logging into your Helios Resident Portal, it might be because you don't have the right credentials. In this article, we will show you how to login to your resident portal using your username and password.
How to login to your Helios Resident Portal
To login to your resident portal, follow these steps:
Step 1: Go to http://www.heliosoffices.com/login and sign in with your credentials.
Step 2: Click the “My Residents” link on the left-hand side of the page.
Step 3: Click the name of the resident you want to login to.
Step 4: Enter your password and click the “Login” button.
How to manage your account
If you have forgotten your Helios Resident Portal username or password, or if you just want to check your account status, you can login to your account using the following steps:
1. Click on the "Login" button located on the top right corner of the home screen.
2. Enter your username (usually your email address) and password.
3. If you have added a security question to your account, please answer it before clicking on the "Login" button.
4. If everything is correct, you will be redirected to the home screen of your Helios Resident Portal account.
How to search for services
To search for a specific service, enter its name into the Helios Resident Portal's main search bar. You can also use the filters on the left side of the main search bar to narrow your results.
How to report a problem
If you are having a problem logging onto the Helios Resident Portal, please follow these steps:
1. If you are using a computer at the Helios campus, open your web browser and enter the following address: https://portal.helios.org/login .
2. If you are using a computer not at the Helios campus, open your web browser and enter the following address: http://www.helios.org/residency/login
3. Enter your username and password, and click "Log In." If you have forgotten your username or password, click "Forgot Your Username or Password?" on the login screen and follow the instructions that appear.
4. If you are having trouble logging in with your university account, please contact your university's IT department.
Conclusion
If you are having problems logging in to your Helios Resident Portal, here is a guide on how to do so. Please note that this guide is for users who are using the desktop version of the portal. If you are using the mobile app or the web client, please see their separate guides on how to log in and out of those versions of the portal.