Harbor Point Resident Portal is a new online service provided by the Baltimore Development Corporation that allows residents of Harbor Point to access a variety of information and resources, such as meeting minutes, project updates, property information, and more. In this article, we'll show you how to login to the Resident Portal and start using it!
How to login to the Harbor Point Resident Portal
If you are a Harbor Point resident and are having difficulty logging in to the Resident Portal, please follow these steps:
1. Enter your email address in the login form located at the top of the portal. You will be prompted to enter your password next. If you have forgotten your password, please click on "Forgotten Your Password?" link below and enter your email address into the "Email Address" field. A new password will be sent to this email address.
2. If you are having trouble logging in with your email address, please try using your name instead of your email address. To do this, click on "Log In Using Name" link below and enter your first and last name into the "Name" fields. A new password will be sent to this email address if you are successful in logging in this way.
3. If you still cannot log in, please contact them at 757-228-7792 or [email protected] for assistance.
How to find your account number
If you have forgotten your account number, or if you want to update your contact information, please follow these steps:
1. Go to the Harbor Point Resident Portal home page and click on the "Forgot Your Password?" link in the upper right corner.
2. Enter your email address in the "Your Email Address" field and click on the "Forgot Your Password?" link again.
3. This will take you to a new page where you can enter your username and password. If you do not have a username or password, we suggest that you create an account now.
4. Once you are logged in, click on the "My Account" tab and under "My Account Info" scroll down to the "Account Number" field. Copy this number and close the window.
5. Next, go to www.harborpointresidenceportalonline.com and enter this number into the login form on the website. You will be prompted for your user name and password, which you entered when you created your Harbor Point Resident Portal account online. Click on the login button to log in.
How to change your password
If you have forgotten your password, follow these steps to change it:
1. Log in to the Harbor Point Resident Portal.
2. Click on the "My Account" tab at the top of the page.
3. On the "My Account" page, click on "Change Password" in the "Account Info" column.
4. Enter your current password in the "New Password" text box and click on the "Create New Password" button.
5. Confirm your new password by clicking on the "Confirm New Password" button.
How to contact Harbor Point management
If you have any questions or problems with your account at Harbor Point, please contact them through the resident portal. The portal is located on the homepage of their website and can be accessed by clicking on the icon in the top right corner of this page. After logging in, you will be able to view all of your account information, including your current level of service and important contact information. You can also use the portal to request repairs or updates to your unit, make a complaint, or report a crime.
How to dispute a ticket or complaint
If you have a complaint or ticket that needs to be disputed, please follow these steps:
1. Log in to the Harbor Point Resident Portal.
2. Click on "My Account" in the header menu.
3. On the "My Account" page, click on " disputed tickets ."
4. On the "Disputed Tickets" page, click on " dispute my ticket ."
5. On the "Dispute My Ticket" page, provide the following information:
i. Your full name
ii. Your address
iii. Your phone number
iv. The date and time of the incident
v. A description of what happened
6. If you would like assistance file a complaint or dispute a ticket, please click on "I need help." and a representative from their support team will be happy to assist you.
How to receive notice of planned maintenance or other important information
In order to login to the Harbor Point Resident Portal, please follow these steps:
1. Click on the "Login" link located at the top right of the homepage.
2. Enter your username and password in the appropriate fields and click on "Log In."
3. You will be directed to the main page of the portal where you can view upcoming events, receive important notices and access other important information about your community.
Conclusion
If you are a resident of Harbor Point, and need to login to your account or access any of the resources available on their website, please follow these instructions. If you have any questions about how to login or use their resident portal, please do not hesitate to contact them at 211-698-3141. We would be happy to help!