Do you have a tenant portal at your property? If so, you're in luck! In this article, we'll show you how to login to the tenant portal using your Greenway Village account number and password. Once you've logged in, you'll be able to manage your tenants account and view their account activity.
How to login to Greenway Village tenant portal
If you are a tenant of Greenway Village, you can login to their tenant portal to view your account information, request maintenance or make changes to your lease. To login, follow these steps:
1. Go to https://greenwayvillage.com/tenant-portal/.
2. Enter your email address and password in the form fields on the page.
3. Click “Log In” to activate your account.
How to change or update your contact information
If you have any contact information that needs to be updated on the Greenway Village Tenant Portal, such as your name, email address, or phone number, you can do so by logging in and clicking on the "Contact Me" tab. From here, you can enter your updated information into the appropriate fields and click on the "Save" button. If you would like to delete your account from the Portal altogether, you can do so by clicking on the "Account" tab and selecting the "Delete Account" option from the drop-down menu.
How to dispute a charge on your account
If you have a question about your account or a dispute you can login to your account through the tenant portal. Once logged in, follow these steps to dispute a charge:
1. Click on the "My Account" tab from the tenant portal home screen.
2. Under "My Accounts and Billing," click on the "Dispute Charges" link.
3. Review your disputed charges, and then click on the "Submit Dispute" button.
4. You will receive an email notification once your dispute has been processed.
How to view your account activity
If you are a tenant of Greenway Village, you can view your account activity on their Tenant Portal. To log in, go to their Tenant Portal and enter your email address and password. You will then be able to view your account activity, including payments you've made, notifications you've received, and other important information.
How to file a grievance
If you have a grievance with your landlord or property manager, you can file a complaint through the Greenway Village Tenant Portal. To login, first create a profile and then enter your building ID. You'll be asked to provide your contact information and the details of your grievance. After filing your complaint, you may be contacted for further information or to schedule an interview.
How to read and respond to email notifications from Greenway Village
In order to login to the tenant portal and view email notifications, follow these steps:
1. Log into your account at greenwayvillage.com
2. Click on the "Notifications" link in the header of your page (near the top right corner)
3. Enter your email address in the "To" field and click "Send Notification"
4. You will receive an email notification with a link in it that you can use to login to the tenant portal. If you do not receive an email notification, please check your spam folder or contact them at [email protected] for assistance.
Conclusion
With the new Greenway Village Tenant Portal, tenants can now manage their accounts, renew leases and more. To get started, click on the “Residents” tab and then select your building from the list. Enter your ID number or Apartment Number and hit “Login.” If you have forgotten your ID number or Apartment Number, please feel free to contact them at (781) 996-0200 or stop by their office for assistance. We look forward to helping you with all of your tenant needs!