ThisarticlewillshowyouhowtogetstartedwithGenesysPartnerPortal,includingthe basics of logging in and creating a new account.
How to login to Genesys Partner Portal
If you are looking for a way to login to the Genesys Partner Portal, you have come to the right place. In this article, we will walk you through the steps necessary to sign in to your portal account.
First, you will need to create an account on the Genesys Partner Portal. This can be done by visiting https://partnerportal.genesyscloud.com/login/. Once you have logged in, you will be prompted to enter your username and password.
Once you have logged in, you will be presented with the main screen of the portal. On the left-hand side of the screen is a tab called "My Portals." This tab contains all of your existing portals within the Genesys Partner Portal. To access a new portal, simply click on the name of the portal in this list.
On the right-hand side of the screen is a tab called "My Services." This tab contains all of your services within the Genesys Partner Portal. To access a service, simply click on the name of the service in this list.
After you have located the portal or service that you want to access, click on
How to create a new account
If you are not already a Genesys partner, you can create a new account to access the Partner Portal. To create a new account, click on the New Account link on the top navigation bar of the Partner Portal. The Login page will open. Enter your email address and password in the appropriate fields and click the Log In button. Once you have logged in, you will see the My Profile page. Click on the My Profile link to open the My Profile page. You can find important information about your account, such as your login name and password, partner number, and contact information. If you have already registered for an account with Genesys, please enter your login name and password in the appropriate fields on the My Profile page and click the Log In button.
How to Switch Accounts
If you are having trouble logging in to your Genesys Partner Portal account, follow these simple steps:
1. Open the Genesys Partner Portal.
2. Click on the "My Account" link in the upper right corner of the screen.
3. Enter your login information and click on the "Log In" button.
4. If you are not already logged in, you will be prompted to log in with your credentials from your previous genesys system.
5. After you have logged in, you will see a list of your active accounts and services. To switch accounts, click on the "Switching Accounts" link at the top of the screen.
How to Login using your Email Address
If you have an email address associated with your Genesys Partner Portal account, you can login to the portal using that address. To login, follow these steps:
1. Sign in to your Genesys Partner Portal account.
2. Click the Login link in the upper-right corner of the page.
3. Enter your email address in the Email Address field and click Login.
4. You will be redirected to a page where you can confirm your login. If everything looks correct, click Log In.
How to Login using your Username and Password
If you are not currently logged in to your Genesys Partner Portal, please follow these instructions to log in.
To login to your Partner Portal using your username and password, please follow these steps:
1. Click the Login link on the left hand side of the screen.
2. Enter your username and password into the appropriate fields and click Login.
3. If you are already logged in, you will be taken to the Home page of your Partner Portal.
Logging In Automatically
Genesys Partner Portal users can login automatically using their email address and password. If you have not set up your login information, follow these steps to log in automatically:
1. Go to the Genesys Partner Portal home page.
2. In the top right corner of the home page, click the Login link.
3. Enter your email address and password in the fields provided, and then click Login.
4. If you are prompted to create a new account, enter your company name and registration information, and then click OK.
5. You are now logged in to the Genesys Partner Portal.
Resetting Your Password
If you have forgotten your Genesys Partner Portal password, you can reset it by clicking on the link below:
https://portal.genesys.com/OAuth2Auth?client_id=
Restore a Password Forgotten by You
If you have forgotten your Genesys Partner Portal login information, there is some easy steps that you can take to restore it.
1. From the Partner Portal home page, click on the "Forgotten Your Password?" link in the top right corner of the screen.
2. On the Forgotten Your Password? screen, enter your email address in the "Email Address" field and click on the "Reset Password" button.
3. You will receive an email confirmation message from Genesys with instructions on how to reset your password. If you do not receive this email, please check your spam folder for any unsolicited emails from Genesys.
Troubleshooting Tips for the Genesys Partner Portal
If you are having trouble logging in to the Genesys Partner Portal, here are some troubleshooting tips:
1. Make sure you have the latest version of the Genesys Partner Portal software installed on your computer.
2. If you have forgotten your login credentials, try resetting your password.
3. If you still cannot log in, please contact support for assistance.