If you're ever in a situation where fire or emergency services are needed, the first thing you'll want to do is call your local emergency number. If you can't get through to the emergency services, or if you're in a difficult or remote location and can't access your phone, you'll need to login to the Fireandemergency Nz Portal.
How to Login to Fireandemergency.nz Portal
If you have forgotten your login credentials for the Fireandemergency.nz portal, or need to reset them, follow these steps:
1. Log in to your account on the portal. If you don't have an account, you can create one by clicking on the "sign up now" button on the upper right-hand corner of the portal homepage.
2. Click on the "My Account" tab at the top of the page.
3. Click on the "Login" link in the upper left-hand corner of the My Account page.
4. Enter your username and password in the fields that appear, and click on the "Log In" button.
5. You will be logged out if you are not logged in to your account on the portal. To log back in, click on the "Sign In" link at the top of any page and enter your username and password again.
How to Use the Portal
Fire and emergency services in New Zealand are always ready to help. The Fire and emergency portal is a great way to find out about emergencies and get information on how to deal with them.
The first step is to login using your email address and password. Once you have logged in, you will be taken to the main page. On the left-hand side, you will see the main categories of information. Underneath these, there are different pages with more specific information on emergency services in New Zealand.
For example, under ‘Emergencies’, you will find information on bushfires, floods, wild fires and earthquakes. On the right-hand side of the page, you can find out about evacuations and how to prepare for an emergency event. You can also find contact details for different emergency services in New Zealand.
If you need help during an emergency event, please call 111.
How to Report a Fire or Emergency
If you are in the unfortunate situation where there is a fire or emergency, please follow these steps:
1. If you are inside the building, go to the nearest exit and evacuate. If you are outside, get as far away from the building as possible.
2. If you can't get out of the building, call 9-1-1. Tell them what has happened and where you are.
3. If you are able to get outside, look for an emergency flag or sign and follow the instructions on it. If there is no emergency sign or flag, look for a person in authority (a firefighter, police officer, etc.) and ask for help.
4. If you find someone in authority, stay with them until the emergency is over. Do not try to help with the emergency unless asked to do so by the person in authority.
How to Change Your Password
If you have forgotten your password, or if you would like to change it, follow these steps:
1. Go to the "My Account" page at the top of the blog section.
2. Click on "Forgotten Your Password?" in the sidebar.
3. Enter your email address and click on "Create New Password."
4. You will be prompted to enter your current password again. Once you have entered it, click on "Confirm Password."
5. You will be taken to the login screen for the website. Type in your new password and click on "Login."
How to Contact the Portal Staff
Fire and emergency services can be difficult to locate if you need help in an emergency. If you find yourself in a situation where you need to contact the portal staff, here are the steps to take.
To access the portal, go to www.fireandemergencynz.govt.nz and sign in with your user name and password. Once you're logged in, click on 'Contact Us' in the top right corner of the main page. You'll be taken to a page where you can submit your emergency request.
The portal staff will respond as soon as possible, so please bear with them if your request is complicated or takes a long time to process. In the meantime, please stay safe and follow all evacuation instructions that are issued by your local authority.