The Family Link Portal is a new online service that helps families connect with their loved ones who are incarcerated. If you are a family member or friend of someone who is incarcerated, you might want to know how to login and use the service.
How to login to Family Link Portal
If you have not already done so, please create a Family Link account. To create an account:
1. Open the Family Link Portal at www.familylink.ca.
2. In the top right corner of the screen, click on the Sign In button.
3. Enter your email address and password and click on the Log In button.
4. If you have not already created a family group, you will be prompted to do so now. Once you are logged in, you will see the My Family Groups section on the left hand side of the screen.
5. Click on the Family Group link in this section to open the Family Group Manager window. This window will allow you to manage your family groups and content.
6. To login to your Family Link account, click on the My Account link in this section and enter your email address and password into the appropriate fields. You will then be taken to your My Account page where you can review and update your profile information, as well as manage your contacts and content in your family groups.","blog_title":"How to login to Family Link Portal","blog_subtitle":"","author":"admin","pubdate":"Thu, 04
How to add a family member
Adding a family member to your Family Link Portal account is easy. Here's how you can do it:
1. Open the Family Link Portal website at www.familylink.bc.ca.
2. Click on the "Login" button in the top-right corner of the screen.
3. Type in your user name and password, and then click on the "Log In" button.
4. On the "Profile" page, select the "Family Link Portal" tab, and then click on the "Add a Family Member" link in the lower left corner of the screen.
5. Enter the member's full name and email address, and then click on the "Submit" button.
6. Congratulations! The member has now been added to your Family Link Portal account!
How to change your password
To change your password, log in to your Family Link Portal account and click on the “My Account” link at the top of the home page. Then, click on the “Change Password” link under the “Login & Security” heading. Enter your new password in the “New Password” field and then click on the “Save Password” button.
How to update your contact information
If you have not done so already, please go to the Family Link Portal and update your contact information. This will ensure that your family history records are up-to-date.
To update your contact information:
1. Log in to the Family Link Portal at www.familylink.gov.au
2. Click on "My Account" in the top right of the screen
3. Under "Profile", click on "Contact Details"
4. On the "Contact Details" screen, please enter your full name as it appears on your driver's licence or passport, plus your email address and phone number (if you have them). Please note that if you do not have a phone number, please enter "no phone number."
5. Click on "Save Changes" at the bottom of the screen to save your updated contact details.
If you have any questions about updating your contact information, please feel free to contact them at [email protected]
How to unsubscribe from Family Link Portal
To unsubscribe from Family Link Portal, follow these steps:
1. Click on the \"My Account\" link in the top right corner of the Family Link Portal home page.
2. On the \"My Account\" page, click on the \"Unsubscribe\" link in the \"My Contributions\" section.
3. Follow the instructions on the screen to unsubscribe from Family Link Portal.
How to report a family member
If you believe that a family member is in danger, please report it to Family Link Portal. Reporting a family member can help ensure their safety and well-being.
To report a family member:
1. Open the Family Link Portal website.
2. In the top left corner of the screen, click on the "My Account" button.
3. In the "My Account" screen, click on the "Report a Family Member" link.
4. In the "Report a Family Member" screen, provide as much information about the family member as possible, including their full name, address, and contact information.
5. Click on the "Submit Report" button to send your report to Family Link Portal.
Conclusion
If you're having trouble logging into Family Link Portal, here are a few troubleshooting tips to help. First, make sure that you have the latest version of Family Link Portal installed on your computer. If you're using Windows 10 or 8.1, we recommend that you install the latest update (which is usually released every month). If you're using a Mac or Linux computer, please check if there is an updated version available from their website.
If installing the latest update doesn't solve your problem, try these other steps:
- Make sure that your internet connection is stable and fast enough to load the portal.
- Verify that your browser settings are correct: Chrome、Firefox、Safari、Opera、and IE11。(For Firefox and IE11 users, go to “about:config” in Firefox and type “network.security.proxySettings” into the address bar; for Chrome users: open Google Chrome > Settings > Show advanced settings > Advanced security > Proxy.) For more information on proxy settings, please see their article on how to use proxies with Family Link Portal。
- Try restarting your computer and/or downloading and installing the latest software updates for your