Ektron Support Portal is a web-based support system that allows customers to access their account information, request technical assistance, or resolve issues. In this article, we will show you how to login to the system and use it to resolve issues.
What is Ektron Support Portal?
Ektron Support Portal is a web-based tool that helps customers with technical issues. When you login to your account, you can view your account history, submit a ticket, or access help resources. You can also find information about Ektron products and services.
How to login to Ektron Support Portal
If you have not already done so, please sign in to your Ektron Support Portal account. To sign in, click on the link in the email that you received after registering for support.
Once you have logged in, use the menu on the left hand side of the screen to navigate to 'Login'. On the 'Login' screen, enter your username and password. If you are having difficulty logging in, please contact their support team for assistance.
Once you have logged in, you will be presented with a list of available support options. You can select one of these options by clicking on it. The options available will depend on the type of support ticket that you have opened.
When you have selected an option from the menu, you will be taken to the relevant support page. The Support Portal is divided into three main sections: Technical Support, Service Desk, and Knowledge Center. In each section, there are different types of support tickets available.
To find an option that applies to your situation, click on the category that interests you (for example 'Technical Support'). Then, use the menus on the left hand side of the screen to search for the type of ticket that you are looking for (
How to use Ektron Support Portal
If you need to login to the Ektron Support Portal, follow these steps:
1. Navigate to https://support.ektron.com in your web browser.
2. Enter your login credentials (username and password) into the login form, and click Log In.
3. If you are not already logged in, you will be asked to create a new account or log in with an existing account. Once you have logged in, you will be taken to the main support portal page.
How to report a problem with Ektron Support Portal
If you are having trouble logging into the Ektron Support Portal, there are a few things you can do to troubleshoot the issue. First, make sure that you have the latest version of the portal software installed on your computer. If you are still having difficulty logging in, please try one of the following solutions:
- Reset your password: Click on “My Account” in the top navigation bar, and then click on “Reset Password.” Enter your current password in the new password field and click on “Reset Password.” You will be prompted to enter your new password again when you next sign in.
- Try another browser: If you are using a different browser than the one that is installed on your computer, try using that browser to access the portal. If that does not work, contact your system administrator for assistance with setting up a different web browser.
If you are still having difficulty logging in, please email [email protected] and provide as much information as possible about your problem, including your operating system and browser information. They will do their best to help you resolve the issue.
Conclusion
Thank you for reading their ektron support portal how to login article. In this article, we will teach you how to login to your ektron account in case you have forgotten your password or need help accessing your account.
To login to your ektron account, please follow these steps:
1. Click the “Login” link on the top right corner of the home page.
2. Enter your email address and password in the appropriate fields, and click “Log In”.
3. If you are unable to log in due to a lost password, please submit a request through their contact form and we will do their best to help you restore access to your account as soon as possible.