Drobo Support Portal is a web-based tool that lets Drobo administrators manage Drobo devices, users, and services. In this article, we will show you how to login to the Drobo Support Portal using your Drobo admin account.
How to login to Drobo Support Portal
If you are having trouble logging in to the Drobo Support Portal, please follow these instructions.
How to find your Drobo Support ID
In order to login to the Drobo Support Portal, you will need to find your support ID. This can be found on the Drobo website under Account > My Account > Support IDs. Once you have found your support ID, you can login to the portal using this information.
How to submit a support ticket
If you need help with your Drobo, their support portal is the best place to start. Here you can login, submit a ticket, and get help from their team of experts. To login, enter your email address and password in the form below.
How to view and manage your Drobo Support history
To view or manage your Drobo Support history, follow these steps:
1. Go to the Drobo Support Portal at support.drobo.com and sign in with your credentials.
2. In the left-hand navigation panel, click History.
3. On the History page, you can see a list of all the support tickets you’ve submitted, as well as any responses you’ve received from Drobo. You can also see which issues were resolved and which were closed without a resolution.
How to contact Drobo Support
If you need help with your Drobo, their support portal is a great place to start. You can use their self-help resources, or chat live with a Drobo expert. Here’s how to login: